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12 Posts

01-24-2013

Oregon USA

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ThinkPad Configuration Update Stalls on R51e

2013-01-24, 2:33 AM

I am trying to get the ThinkPad Configuration Update installed. Overall progress goes to 99%, then backtracks to 98%, then up to 99% again, and so forth.

 

I've tried this repeatedly in the course of several days.

 

I've tried it as a directly downloaded-and-installed process.

 

I've tried it as a deferred update installation.

 

Always the same results.

 

I've searched here. I've searched on Google. I've found no help.

 

Can you help, please?

 

Thanks.

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12 Posts

01-24-2013

Oregon USA

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RESOLVED: ThinkPad Configuration Update Stalls on R51e

2013-01-31, 5:25 AM

I uninstalled Zone Alarm.

 

Tried the ThinkVantage update again.

 

And it worked on the first try! :smileyhappy:

 

I also noted this on my blog.

 

Hopefully this information helps somebody else.

 

Thank you to everyone who read my post here at the Lenovo Community, even if you were unable to help!

 

Gratefully,

Mark

 

0 person found this solution to be helpful.

This helped me too

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278 Posts

12-15-2012

US

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Re: RESOLVED: ThinkPad Configuration Update Stalls on R51e

2013-01-31, 10:40 AM

Hello Mark, and welcome to the Forum!

 

Thanks for coming back and telling us how you resolved your issue. Glad to hear, as I love those classic R51's, and have a few in my own collection.:)  I was one of those who read your original post. You didn't immediately mention you had a firewall. Those are indeed a common culprit in such situations. Once again, glad your R51e is still going strong!

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Have a great day. (I do not work for Lenovo)
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12 Posts

01-24-2013

Oregon USA

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93 Page Views

  • Posts: 12
  • Registered: ‎01-24-2013
  • Location: Oregon USA
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  • Message 4 of 6

Re: RESOLVED: ThinkPad Configuration Update Stalls on R51e

2013-01-31, 14:43 PM

Thank you, Anastasios!

 

Since you're familiar with the R51e, perhaps you can help me with my new problem:

 

Removing DVD Drive

 

Thanks,

Mark

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278 Posts

12-15-2012

US

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Re: RESOLVED: ThinkPad Configuration Update Stalls on R51e

2013-01-31, 15:34 PM

No problem.

 

I have posted an answer to your DVD removal dilemma: http://forums.lenovo.com/t5/R-and-L-Series-ThinkPad-Laptops/R51e-Removing-DVD-Drive/m-p/1013787#M21142

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Have a great day. (I do not work for Lenovo)
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278 Posts

12-15-2012

US

1091 Signins

62458 Page Views

  • Posts: 278
  • Registered: ‎12-15-2012
  • Location: US
  • Views: 62458
  • Message 6 of 6

Re: RESOLVED: ThinkPad Configuration Update Stalls on R51e

2013-01-31, 20:24 PM

No problem.

 

I will also post a reply in your other thread.

_________________________________________________________
Have a great day. (I do not work for Lenovo)
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