08-31-2018 12:32 PM
I just received my brand new ThinkPad L380 Yoga yesterday and went through all of the regular set up steps. The touch screen worked when I first opened it, but then after Windows 10 finished installing, the touch screen and pen no longer worked. I have done all of the troubleshooting I've found listed in the forums and on the website aside from sending it back, but it still doesn't respond to touch. The change happened right after Windows 10 was finished updating. Is there something I'm missing? Do I need to get an external mouse to try to disable the touchpad? I'd really like to avoid sending it back if possible. I know it has to be something I did and I just don't realize it.