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Beas
Fanfold Paper
Posts: 1
Registered: ‎08-30-2018
Location: US
Views: 229
Message 1 of 2

ThinkPad L380 Yoga - Touch Screen stopped working

I just received my brand new ThinkPad L380 Yoga yesterday and went through all of the regular set up steps.  The touch screen worked when I first opened it, but then after Windows 10 finished installing, the touch screen and pen no longer worked.  I have done all of the troubleshooting I've found listed in the forums and on the website aside from sending it back, but it still doesn't respond to touch.  The change happened right after Windows 10 was finished updating.  Is there something I'm missing?  Do I need to get an external mouse to try to disable the touchpad?  I'd really like to avoid sending it back if possible.  I know it has to be something I did and I just don't realize it.

necrohiero
Paper Tape
Posts: 2
Registered: ‎09-08-2018
Location: DE
Views: 165
Message 2 of 2

Re: ThinkPad L380 Yoga - Touch Screen stopped working

Maybe, just maybe, it was all about the drivers,
The touchscreen and pens also have their own drivers.

Use the Lenovo Vantage software.

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