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dotts33
What's DOS?
Posts: 1
Registered: ‎06-27-2019
Location: US
Views: 232
Message 1 of 2

ThinkPad L390 Yoga laptop says plugged in, not charging

We are looking to set up some new ThinkPad L390 Yoga laptops and have had this issue with all of them we have opened so far. After running them for an hour or two doing normal setup (installing updates to windows, drivers, etc..) they have all ended up not charging anymore through any USB-C ports. 

Guru
Posts: 1,503
Registered: ‎07-21-2010
Location: US
Views: 212
Message 2 of 2

Re: ThinkPad L390 Yoga laptop says plugged in, not charging

Look in Lenovo Vantage.  What is the current charge level of battery?  Is charging threshold turned on?  That could cause it to be plugged in not charging.

 


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