12-03-2009 08:48 PM
I have an R50p Thinkpad, XP Professional that I've been trying to reset to the factory state, with no success so far.
I've booted into Rescue and Recovery 3 with the Access button, also booted using the Rescue and Recovery CD that I'd created a couple years ago, but the result is the same:
After choosing the option to reformat and reset to the factory state, and then the option to not save any files, the program says it then needs to reboot, after which the computer boots to the usual XP desktop, with all the programs and files that I'd added over the years still there and functioning. I uninstalled all anti-virus, Internet security type software, but didn't make a difference. I'm thinking maybe the Rescue and Recovery partition is corrupt? Does anyone have any idea how else to revert this hard drive to the original factory state?
12-03-2009 09:54 PM
Welcome to the forum!
It sounds like there's something wrong with your recovery partition.
You'll probably need a set of recovery disks to get the machine back to factory state.
12-04-2009 04:53 PM
Yes it does.