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Former Employee
Posts: 254
Registered: ‎11-26-2007
Location: Raleigh, NC
Views: 5,598
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Tips for blue screen (BSOD) errors with Windows Vista and Intel Turbo Memory on R61

Important note: The symptoms and solutions described below address only a small subset of the possible causes for blue screen errors, aka BSOD. This information can help address blue screen errors specifically related to Turbo Memory, but may not solve errors related to other issues. Please read through the instructions completely, make sure they apply to your system, and after attempting the solutions please post back with your feedback for the community.

Some users may experience random blue screen errors with ThinkPad systems running Windows Vista with Intel Turbo Memory hardware. These blue screens may occur during normal usage on the system or they may occur when booting into Windows Vista. Blue screens related to the Intel Turbo Memory hardware may reference a stop code of 8086 with memory address locations of {0, 0, 0, 0}.

There are two main steps that you can take to help resolve blue screen issues related to Intel Turbo Memory.

Step 1: Update Intel Turbo Memory Driver

If the driver version is before version, please update to this version.

To determine what version of the Intel Turbo Memory driver is installed:

1.    Click Start, then click Control Panel.
2.    Click System and Maintenance.
3.    Click System.
4.    Click Device Manager.
5.    Expand the Storage controllers category.
6.    Double-click Intel Flash Cache Logic Chip.
7.    Click the Driver tab. Then you will see the driver version (for example,

The new driver and installation instructions can be found here.

Note: The Intel Matrix Storage Driver is updated with this package.

Step 2: BIOS version

If your BIOS version is older than those listed below, please update to the version listed.

How to check your BIOS version:
  1. Turn off the system.
  2. Turn on the system.
  3. While the To interrupt normal startup, press the blue ThinkVantage button message is displayed at the lower-left area of the screen, press the F1 key.
  4. The BIOS Setup Utility menu will be displayed. If you have set a supervisor password, the BIOS Setup Utility menu appears after you enter the password.
  5. Check BIOS Version and Embedded Controller Version.
  6. Turn off the system.
System BIOS versions:

ThinkPad R61 (either a 14.1 inch widescreen without IEEE 1394 model or a 15.4 inch widescreen model) - BIOS version 1.22 (7KET72WW)

ThinkPad R61 (15 inch model) - BIOS version 1.07 (7QET25WW)

ThinkPad R61 (14.1 inch widescreen with IEEE 1394 model) - BIOS version 1.22 (7LET52WW)

Please remember that these updates do not solve every possible system blue screen, but they do resolve several problems related to the Intel Turbo Memory driver.

Message Edited by Tim_Lenovo on 11-30-2007 07:01 PM
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