cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Stan220
Paper Tape
Posts: 1
Registered: ‎09-18-2019
Location: NL
Views: 140
Message 1 of 2

Touchpad is not working

Hello,

 

My touchpad is not working since I got my laptop.

My laptop: IdeaPad L340-15API

Touchpad driver: ELAN 22.4.16.1

 

I have tried to update the driver, enable the touchpad in every possible way and reset the default settings.

So far nothing has worked.

Could somebody help me?

 

Social Support Agent
Social Support Agent
Posts: 1,210
Registered: ‎08-02-2018
Location: US
Views: 67
Message 2 of 2

Re: Touchpad is not working

Hi Stan220! Welcome to our forums community. Since you were experiencing form the start, we highly suggest you o factory reset the laptop to check if the issue is hardware or not. However, the step will erase your files so you need to backup before proceeding. The instruction is here: https://www.youtube.com/watch?v=Tu5YY3wb4EU. John_Lenovo



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors