01-19-2019 09:20 AM
I've contacted lenovo on twitter two days ago, which seems to be one of the reasons they finally started investigation of the issue. https://twitter.com/dshuffin/status/1085955089636970496
I'd recommend opening support request to Lenovo, even if your device is out of warranty so that they have more statistics on the issue.
There is a page where you can find a lenovo support phone number for your country, in case nobody replies to your support request created online. https://pcsupport.lenovo.com/us/en/supportphonelist
01-21-2019 02:03 AM
Hello to all,
as you see the BIOS was removed from the WEB and our Dev team found the root cause and we will release fixed BIOS soon. Will try to find out how to proceed with the repair.
02-05-2019 06:43 AM - edited 02-05-2019 06:44 AM
update: got mine back from repair today - works fine - no costs were charged except the EUR 50,- that i had to pay in advance (not happy about that!) ...
02-15-2019 07:13 AM
I just received my repaired computer. The repair was for Lenovo's account. One might think that everything has gone great, because the problem is solved. However, I would not describe my mood as very happy. Taking into account all the time lost in claims (calls, messages), and finally a whole month without being able to use my computer. It took Lenovo a long time to acknowledge his guilt. Yes I can say that once that recognition was achieved the repair service was super fast and efficient. Any case, thanks, especially to Andy_Lenovo, whose help from this forum has been essential.