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What's DOS?
Posts: 3
Registered: ‎03-03-2012
Location: Atlanta, GA
Message 1 of 13 (40,357 Views)

Why is pcdrcui.exe such a Memory Hog?

Hi Folks:

 

COMPUTER IS THINKPAD SL410 (2842-K3U) running Windows 7

 

I have noticed that several times a day my computer/Internet speed slows down to a crawl.  When this happens I have been checking my active processes and find that pcdrcui.exe is suddenly running and using memory of 300K to 400K while a website shows up at about 60K.  I stop the process and things go great until this file starts running again.  

The little research I have done shows this is part of the Lenovo ThinkVantage Toolbox but I don't know what it is doing and why it takes up so much memory.  

Can I disable this file or do something to keep it from taking over my memory?  Thanks in advance for your help!

 

Mike

Community Moderator
Posts: 4,802
Registered: ‎01-13-2008
Location: Bainbridge Island, WA, USA
Message 2 of 13 (40,319 Views)

Re: Why is pcdrcui.exe such a Memory Hog?

[ Edited ]

Hello and welcome,

 

Probably it's the Toolbox running a scheduled maintenance scan.

 

You should be able to manually launch the toolbox and configure it to not run scheduled scans.

 

I don't have a TP handy or I'd give you more specific instructions.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog


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What's DOS?
Posts: 3
Registered: ‎03-03-2012
Location: Atlanta, GA
Message 3 of 13 (40,310 Views)

Re: Why is pcdrcui.exe such a Memory Hog?

Hi Zolta:

 

Thanks for the help.  I went into the toolbox and it appears that all of the updates, etc are done at 3:00 a.m. once a day.  Diagnostics once a month.  This is something that is occurring several times a day... the pcdrcui.exe file running.  Let me know if you think of anything else.  

It isn't critical; just an irritant.  

 

Mike

Community Moderator
Posts: 4,802
Registered: ‎01-13-2008
Location: Bainbridge Island, WA, USA
Message 4 of 13 (40,307 Views)

Re: Why is pcdrcui.exe such a Memory Hog?

Hmm, not sure what's going on.

 

Have you ever let that .exe run to completion?  If it ever does...

 

It may be that each time you've killed, it tries to restart and complete that scheduled scan.

 

Z.

 


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog


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What's DOS?
Posts: 3
Registered: ‎03-03-2012
Location: Atlanta, GA
Message 5 of 13 (40,303 Views)

Re: Why is pcdrcui.exe such a Memory Hog?

 

 

I can't know for sure, but based on the frequency that it pops up and the fact that my computer stays on most of the time whether I am in front of it or not, my guess is that it has completed what ever it is doing many times.  Who knows... I can't find anything scheduled on a more frequent basis than once a week so I am confused as well.  I wonder if it is searching for updates and I don't have control of the frequency of that?

 

Mike

What's DOS?
Posts: 5
Registered: ‎11-26-2009
Location: UK
Message 6 of 13 (40,184 Views)

Re: Why is pcdrcui.exe such a Memory Hog?

I seem to have a similar problem:

pcdrcui.exe has started running out of memory (4Gb on Lenovo A70) and keeps on throwing the following error:

CLR error 8007000e

Program will now terminate

 

and it just hangs the whole machine.

 

Any ideas what the solution is?

Paper Tape
Posts: 3
Registered: ‎07-26-2011
Location: Montara, CA
Message 7 of 13 (39,608 Views)

Re: Why is pcdrcui.exe such a Memory Hog?

I have the same thing happen about every other day.  I don't see pcdrcui.exe terminate so I reboot.

Pete

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Posts: 9,240
Registered: ‎12-26-2009
Location: Toronto, Canada
Message 8 of 13 (39,545 Views)

Re: Why is pcdrcui.exe such a Memory Hog?

If you don't need PC-Doctor, uninstall it.
W520: 2720QM, Q2000M at 1082/1376, 32GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 160GB HDD, WXGA+ screen
TPT1: 1839-23U
Punch Card
Posts: 10
Registered: ‎06-10-2012
Location: santa monica, ca, usa
Message 9 of 13 (37,586 Views)

Re: Why is pcdrcui.exe such a Memory Hog?

Happened to me too. CPU usage shot to 100% and it consumed 8GB of memory, causing the whole system to appear sluggish, and several times, I had to hold down the power button recover.

 

Note, PC-Doctor is listed a "Lenovo ThinkVantage Toolbox" in "Programs and Features".

W530, i7-3820QM, FHD, 32GB 1600Mhz RAM, Quadro K2000M, 1024GB RAID-0 (2 Crucial 512GB SSDs), 256GB mSATA (ADATA SX300 SSD), Ultimate-N 6300, Bluetooth, Backlit Keyboard, BIOS 2.50
Blue Screen Again
Posts: 9
Registered: ‎09-07-2010
Location: usa
Message 10 of 13 (35,809 Views)

Re: Why is pcdrcui.exe such a Memory Hog?

I have the exact same problem. Worse. the comptuer locks itself for 10-15 minutes  - you cant do anything - not even load Task manager. Finally if you wait long enought (and its never less than 10 minutes) you get task manager and you basical show that PCDRCUI.exe is hogging a ton of memory and the computer seems to be memory swapping to the disc for ever. Mostly I power the computer off - this lenovo toolbox is EVIL and I would like to work out how to remove it compeltely - I never get any useful messages anyway. This is happenting to me frequently

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