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04-19-2017

US

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  • Posts: 1
  • Registered: ‎04-19-2017
  • Location: US
  • Views: 22
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Windows 8.1 USB Recovery Drive failed to reset PC - locked drive

2017-04-19, 15:47 PM

Used Lenovo OS recovery DVD's for Win8.1 to setup machine (old system crashed and couldn't be recovered) back to factory default. Once in Windows, used the Recovery tool (Control Panel -> Recovery) to create a recovery USB drive. Followed instructions from https://support.lenovo.com/us/en/solutions/ht080887 and created a recovery USB drive.

 

I then wanted to test this drive before I loaded all my applications and again followed the instructions in that article to "reset pc" using the USB drive. It appeared to reset the pc (I watched it go from 0% up to just about 100%) and then it rebooted. After reboot, it went right back into the USB recovery drive. I removed the USB drive and rebooted it again, and got a "no operating system..." error. When I insert the USB recovery drive back in and use the utility, it tells me the drive is locked. This tells me it didn't "reset pc" like it was supposed to do, but I followed everything to a "t". Any suggestions?

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