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zhanghan
Paper Tape
Posts: 3
Registered: ‎01-18-2008
Location: Calgary
Views: 3,701
Message 1 of 6

check the status of my online order

order number is 4240002103.
 
Thanks
Retired Moderator
Retired Moderator
Posts: 424
Registered: ‎11-20-2007
Location: US
Views: 3,687
Message 2 of 6

Re: check the status of my online order

You can easily do this yourself, the instructions and links are in the order confirmation email you received.

Regards,

James
Regards,

James
_______________________________
Full disclosure, I don't work for Lenovo.
James at Thinkpads dot com
zhanghan
Paper Tape
Posts: 3
Registered: ‎01-18-2008
Location: Calgary
Views: 3,675
Message 3 of 6

Re: check the status of my online order

The only thing I got from the confirmation letter is a phone number 1-866-96-THINK, and an email address virtstor@ca.lenovo.com.  I tried to call this number a couple of times, and waited for around 20 minutes for each time and no one answered the phone. I also sent a couple of emails to the email address above last Monday and Thursday, still , haven'
t got any response yet. So I am wondering if there is any place that I could enter my order number so I can see my order status online. I am so disappointed with the service right now.
 
Thank you for the reply anyway.
 
Han
Retired Moderator
Retired Moderator
Posts: 424
Registered: ‎11-20-2007
Location: US
Views: 3,669
Message 4 of 6

Re: check the status of my online order

Han,

Check here.

Regards,

James
Regards,

James
_______________________________
Full disclosure, I don't work for Lenovo.
James at Thinkpads dot com
zhanghan
Paper Tape
Posts: 3
Registered: ‎01-18-2008
Location: Calgary
Views: 3,652
Message 5 of 6

Re: check the status of my online order

Thank you very much James, one more question, when I open the webpage you sent to me, it asks my 7-digit customer number and 6-digit order number. However, indeed, I got a 10-digit custom number and a 10-digit order number (just like the one on the topic of this thread). How can I figure that out?
 
Thank you again for your help!!
 
 
Han
Retired Moderator
Retired Moderator
Posts: 424
Registered: ‎11-20-2007
Location: US
Views: 3,641
Message 6 of 6

Re: check the status of my online order

Han,

I'm sorry to say that I can't find a link on the Canadian website where you can check your order status. Hopefully someone from Lenovo will post one for you.
Regards,

James
_______________________________
Full disclosure, I don't work for Lenovo.
James at Thinkpads dot com

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