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3 Posts

01-19-2008

Calgary

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check the status of my online order

2008-01-19, 6:55 AM
order number is 4240002103.
 
Thanks
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428 Posts

11-21-2007

US

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Re: check the status of my online order

2008-01-19, 16:41 PM
You can easily do this yourself, the instructions and links are in the order confirmation email you received.

Regards,

James
Regards,

James
_______________________________
Full disclosure, I don't work for Lenovo.
James at Thinkpads dot com
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3 Posts

01-19-2008

Calgary

8 Signins

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  • Posts: 3
  • Registered: ‎01-19-2008
  • Location: Calgary
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  • Message 3 of 6

Re: check the status of my online order

2008-01-19, 23:03 PM
The only thing I got from the confirmation letter is a phone number 1-866-96-THINK, and an email address virtstor@ca.lenovo.com.  I tried to call this number a couple of times, and waited for around 20 minutes for each time and no one answered the phone. I also sent a couple of emails to the email address above last Monday and Thursday, still , haven'
t got any response yet. So I am wondering if there is any place that I could enter my order number so I can see my order status online. I am so disappointed with the service right now.
 
Thank you for the reply anyway.
 
Han
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428 Posts

11-21-2007

US

447 Signins

19549 Page Views

  • Posts: 428
  • Registered: ‎11-21-2007
  • Location: US
  • Views: 19549
  • Message 4 of 6

Re: check the status of my online order

2008-01-20, 1:18 AM
Han,

Check here.

Regards,

James
Regards,

James
_______________________________
Full disclosure, I don't work for Lenovo.
James at Thinkpads dot com
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3 Posts

01-19-2008

Calgary

8 Signins

45 Page Views

  • Posts: 3
  • Registered: ‎01-19-2008
  • Location: Calgary
  • Views: 45
  • Message 5 of 6

Re: check the status of my online order

2008-01-21, 18:00 PM
Thank you very much James, one more question, when I open the webpage you sent to me, it asks my 7-digit customer number and 6-digit order number. However, indeed, I got a 10-digit custom number and a 10-digit order number (just like the one on the topic of this thread). How can I figure that out?
 
Thank you again for your help!!
 
 
Han
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428 Posts

11-21-2007

US

447 Signins

19549 Page Views

  • Posts: 428
  • Registered: ‎11-21-2007
  • Location: US
  • Views: 19549
  • Message 6 of 6

Re: check the status of my online order

2008-01-22, 5:07 AM
Han,

I'm sorry to say that I can't find a link on the Canadian website where you can check your order status. Hopefully someone from Lenovo will post one for you.
Regards,

James
_______________________________
Full disclosure, I don't work for Lenovo.
James at Thinkpads dot com
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