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What's DOS?
Posts: 1
Registered: ‎12-24-2008
Location: germany
Message 1 of 2 (726 Views)

harddisc clicking, faulty harddisc shock protection sensor

hi there,

i have a problem with my R61i (Type 7650-e8g) for some time now:

without any shaking, the icon in the status bar for disc shock protection changes to yellow with a loud clicking noise. after some time more, it changes to blue. this all happens without any shaking at all.

if i doubleclick on the blue icon, a message appears: (german, as a german laptop)
---------------------------
ThinkVantage System für aktiven Festplattenschutz
---------------------------
Der Sensor für aktiven Festplattenschutz ist möglicherweise fehlerhaft.
Testen Sie die Funktion in PC DOCTOR DOS. Tritt der Fehler weiterhin
auf, wenden Sie sich an den Kundendienst.
---------------------------
OK
---------------------------
basically that says, the sensor for active disc shock protection is possibly faulty.
in the upcoming window, all controls are greyed out. 

somebody a idea about that? all updates from the lenovosoftware update are installed.
 
somebody the e-mail of lenovo support? i have only found a phone number.
 
merry christmas everybody, 
alexst
 
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Posts: 9,293
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Registered: ‎11-27-2007
Location: Bonnie Scotland
Message 2 of 2 (714 Views)

Re: harddisc clicking, faulty harddisc shock protection sensor

alexst, welcome to the forum,

 


alexst wrote:

Der Sensor für aktiven Festplattenschutz ist möglicherweise fehlerhaft.
Testen Sie die Funktion in PC DOCTOR DOS. Tritt der Fehler weiterhin
auf, wenden Sie sich an den Kundendienst.

Did you test it with PC Doctor as it suggests? What results did you get?

 

In order to contact support use the phone number you have.

 

Frohes Fest

 

Andy  

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