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sknzl
Paper Tape
Posts: 6
Registered: ‎03-20-2019
Location: PT
Views: 1,075
Message 1 of 10

keyboard lag with google meet (L390)

I have a new L390 running windows 10 using the latest chrome browser.

Everything is fine so far, but when using Google Meet (https://meet.google.com/) I experience a terrible keyboard lag. That means typed letters would show up with a high delay. Often I stop typing and new letters are still being "processed" on the screen.

Does anybody experience something similar? Is there a solution?

 

Thanks!

sknzl
Paper Tape
Posts: 6
Registered: ‎03-20-2019
Location: PT
Views: 1,000
Message 2 of 10

Re: keyboard lag with google meet (L390)

I was trying to figure out what is going on.

First I tried Ubuntu 18.10 with google meet and it worked without problems and keyboard lag.

 

Back to windows I realized that using just the Windows Camera app would also not cause any keyboard lag. However using the voice recorder resulted in the same keyboard lag as described in the initial post.

My next attempt was to use google hangouts but with my bluetooth headset and the integrated bluetooth microphone. The result: No keyboard lag at all. Selecting again the built in microphone "Default: Microphone Array (Realtek Audio)" as the input brought back the keyboard lag immediatly.

 

What is going on? Help is much appreciated.

Rojchanawit
What's DOS?
Posts: 1
Registered: ‎04-05-2019
Location: TH
Views: 906
Message 3 of 10

Re: keyboard lag with google meet (L390)

My L390 that I us at Thailand also have keyboard lag/slow issue when I use any s/w with Microphone input.

Including active Cotona with feature always listen "Hey Cortona", the key boar will lag/slow all the time.

 

When I de-active "Hey Cortona", key board resume to normally speed.

But when I plug 3.5 port Headphone, and use with Sky, keyboard is lag/slow again.

 

It's really bad and I very dispoint "Thinkpad"

I think there is something wrong or bug on the BIOS

 

@adminLenovo, please read and execute

andrey4000
What's DOS?
Posts: 2
Registered: ‎06-18-2019
Location: RU
Views: 816
Message 4 of 10

Re: keyboard lag with google meet (L390)

Same laptop and same problem. When on slack call - input start laggy as hell
Support, do you have any solution for this problem?

David_JM
What's DOS?
Posts: 1
Registered: ‎07-23-2019
Location: ES
Views: 698
Message 5 of 10

Re: keyboard lag with google meet (L390)

Same issue with a YOGA 910-13IKB

 

 

OKlee
Punch Card
Posts: 46
Registered: ‎05-28-2017
Location: BH
Views: 668
Message 6 of 10

Re: keyboard lag with google meet (L390)

guys the drivers by realtek are awful now. do not install them if you do nto want lag.

ex you have lag when you plug in a headphone and remove it quickly. do that while a video is playing and you hear the sound is cut off for 5 seconds

 

so you remove the realtek driver and let the driver by microsoft do the job.

 

see picture sshot-230.png

melius102
Fanfold Paper
Posts: 2
Registered: ‎10-02-2019
Location: KR
Views: 329
Message 7 of 10

Re: keyboard lag with google meet (L390)

I bought ThinkPad L390 one week ago, and I found the same problem on my computer. Did you solve the problem?

andrey4000
What's DOS?
Posts: 2
Registered: ‎06-18-2019
Location: RU
Views: 297
Message 8 of 10

Re: keyboard lag with google meet (L390)

Hi,

do you try fix from OKlee (above post)?
Seems to be working for me.
melius102
Fanfold Paper
Posts: 2
Registered: ‎10-02-2019
Location: KR
Views: 276
Message 9 of 10

Re: keyboard lag with google meet (L390)

Whenever I remove the realtek driver, Windows automatically install realtek driver.
What should I do to install High Definition Audio driver instead of realtek driver.

sknzl
Paper Tape
Posts: 6
Registered: ‎03-20-2019
Location: PT
Views: 267
Message 10 of 10

Re: keyboard lag with google meet (L390)

I switched to Ubuntu a long time ago, where the problem does not appear. I have a dual boot setup and I just checked again in Windows and the problem persists. I tried to to change the audio driver, but it didn't really work.

 

I can't believe that Lenovo doesn't care about this problem. Drivers or firmware should be fixed by now! Or are just a few units affected by this problem?

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