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What's DOS?
Posts: 2
Registered: ‎03-02-2012
Location: Germany
0 Kudos

r500 - anyone using a USB3.0 Express card

Hi, just wanted to ask if anyone using a r500 is using a USB3.0 Expresscard which is working successfully. Though I added driver updates my Sharkoon is not working stable - each and every 2 minutes the drive disapears and I recieve errors trying to copy files, Driving me nuts. So, is there anybody out there with a working expresscard with USB3.0 ports? Which model is working? Regards, Matthias

Posts: 955
Topics: 3
Kudos: 80
Solutions: 65
Registered: ‎01-05-2010
Location: INDIA
0 Kudos

Re: r500 - anyone using a USB3.0 Express card

You should the BIOS so as it properly recognize the new device

After updating the BIOS, uninstall and reinstall the USB 3.0 driver


BIOS Update Utility for 32-bit Windows



BIOS Update Utility for 64-bit Windows


Best Regards,




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What's DOS?
Posts: 2
Registered: ‎03-02-2012
Location: Germany
0 Kudos

Re: r500 - anyone using a USB3.0 Express card

No change, loosing connection in any case, also using option to not use any energy saving/power management. I can use the USB3.0 cable and harddisk when it's conncted to a normal USB2.0 port without any problem, so it's really an USB3.0 express card problem.