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Paper Tape
Posts: 7
Registered: ‎03-04-2009
Location: Chicago
0 Kudos

Z61M integrated camera not showing up

Hi,

 

For some reason my integrated camera seems to have completely disappeared from my computer except for the "Uninstall" option. I tried to install the software from the Lenovo website to no avail. Is there something I should try to do, or should I look into buying a separate camera?

Posts: 20,904
Topics: 128
Kudos: 1,259
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: Z61M integrated camera not showing up

does it pop up in the hardware manager under system in control panel?

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Posts: 7
Registered: ‎03-04-2009
Location: Chicago
0 Kudos

Re: Z61M integrated camera not showing up

It pops up under "imaging devices" as "Unknown device." It says the driver is uninstalled, but I thought I reinstalled it last night.

Posts: 20,904
Topics: 128
Kudos: 1,259
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: Z61M integrated camera not showing up

you didn't install the drivers, you simply unpacked the drivers, now go to the folders that you unpacked the drivers and install it from there. 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Posts: 7
Registered: ‎03-04-2009
Location: Chicago
0 Kudos

Re: Z61M integrated camera not showing up

I installed the drivers after unpacking them when I first downloaded it the other night, but nothing showed up. Should I do it again?

 

Posts: 20,904
Topics: 128
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Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: Z61M integrated camera not showing up

go into the device manager and click on the unknown device and update driver, then direct the windows to search for the driver in the unpacked folder. 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Posts: 7
Registered: ‎03-04-2009
Location: Chicago
0 Kudos

Re: Z61M integrated camera not showing up

I directed it to search for the driver in that folder, and it says "Cannot install hardware because software cannot be found." Is there something I'm missing?

Posts: 20,904
Topics: 128
Kudos: 1,259
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: Z61M integrated camera not showing up

what is your model number fo the laptop. i.e. 8932-9um

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Highlighted
Posts: 9,294
Topics: 25
Kudos: 707
Solutions: 640
Registered: ‎11-27-2007
Location: Bonnie Scotland
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Re: Z61M integrated camera not showing up

Is this the driver you downloaded and extracted?  The default extraction location is C:\DRIVERS\WIN\CAMERA  Have you run the setup file from that location?

Andy  

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Paper Tape
Posts: 7
Registered: ‎03-04-2009
Location: Chicago
0 Kudos

Re: Z61M integrated camera not showing up

That is the driver I installed, and I did run the setup file. I'm able to direct Device Manager to search in that folder for the driver, but it isn't showing up.

 

My model is 9453-CTO.