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Paper Tape
Posts: 4
Registered: ‎03-09-2011
Location: Merrimack, nh
0 Kudos

z60m cannot find fingerprint sensor device

Since replaced palmrest, get get error cannot find fingerprint sensor device and can't get past windows sign in.   Touchpad seems to work.  Tried checking connection of palmrest assy.  Is there a way to bypass fingerprint reader during boot so can get access to windows. Have disabled in BIOS but doesn't seem to work.  BIOS predsktop authentication set to disabled

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Paper Tape
Posts: 4
Registered: ‎03-09-2011
Location: Merrimack, nh
0 Kudos

Re: z60m cannot find fingerprint sensor device

Anyone??  

I even bought replacement palmrest and swapped and still get same error. Can't boot up. 

Paper Tape
Posts: 4
Registered: ‎03-09-2011
Location: Merrimack, nh
0 Kudos

Re: z60m cannot find fingerprint sensor device

Can't even boot up in safe mode..  Stuck on windows is starting up 

Posts: 7,626
Kudos: 759
Solutions: 802
Registered: ‎11-23-2007
Location: USA
0 Kudos

Re: z60m cannot find fingerprint sensor device

I'd be betting on a software/malware bug, not a hardware problem.


Boot from a "live" Linux CD, extract the important files/document on a flash drive, reformat the drive and re-install Windows.


Good luck.

Cheers,

George




In daily use: R60F, R500F, T61, T410

Collecting dust: T60

Enjoying retirement: A31p, T42p,

Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W




Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.
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Paper Tape
Posts: 4
Registered: ‎03-09-2011
Location: Merrimack, nh
0 Kudos

Re: z60m cannot find fingerprint sensor device

THanks. Fortunately, not a lot of important info on there. I was afraid would have to do that.

I don't have Windows CD.  PC came with it on there. I guess have to look to see if have original recovery CD 

Paper Tape
Posts: 1
Registered: ‎03-23-2011
Location: sterling, va
0 Kudos

Re: z60m cannot find fingerprint sensor device

related topic, how do i get rid of my fingerprint identification, just use password in order to log on windows, etc.