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116 Posts

07-24-2008

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Bizarre - Mailchimp stopped working only on P50 laptop.

2016-12-16, 2:06 AM

Hi all, I am having the most bizarre problem.  Mailchimp, an online program that is fully browser based does not load or edit images only on this laptop (P50)!  It has nothing to do with browsers.  I tried 4 different browser types and also without any extensions.  As soon as I use any other laptop, mailchimp works.  I was wondering how to even start troubleshooting something like this.  I disabled multiple displays.  That didn't help either.  Tried changing monitor resolution.  But not sure what to do there, as every other online image editing program works just fine.  Can anyone advise how best to go about?  I contacted Mailchimp.  They are at loss as they cannot recreate the issue on any of their devices.

 

Your timely help will be really appreciated.  I run a small business and I use this program to send out important mailers.  Please help!

 

Krish

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116 Posts

07-24-2008

United States of America

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Re: Bizarre - Mailchimp stopped working only on P50 laptop.

2017-01-04, 19:41 PM

Thank you all for responses.  I finally figured it out and it is working now.  Seems the anti virus had something to do with it.  I disabled all the avir antivirus on my laptop.  Restarted.  Reenabled the antivirus.  And now images from mailchimp editor can be seen.  Bizarre.  But works!

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12450 Posts

01-02-2010

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Re: Bizarre - Mailchimp stopped working only on P50 laptop.

2016-12-16, 2:22 AM

What screen do you have?  Many times, webpages have problems on 4k screens


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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116 Posts

07-24-2008

United States of America

149 Signins

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Re: Bizarre - Mailchimp stopped working only on P50 laptop.

2016-12-16, 2:47 AM

Not 4K.  By 4K I am assuming you mean 3840x2160.  I think the highest resolution when I go to screen settings shows 1920*1080.  So not 4K.

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116 Posts

07-24-2008

United States of America

149 Signins

902 Page Views

  • Posts: 116
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Re: Bizarre - Mailchimp stopped working only on P50 laptop.

2016-12-17, 21:45 PM

Bumping up.  Does anyone have an idea? Driving me nuts.  Would appreciate any ideas or help.

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4378 Posts

12-02-2007

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Re: Bizarre - Mailchimp stopped working only on P50 laptop.

2016-12-18, 6:54 AM

Hello,


Does this occur with any other computers on the same network connection, or just the ThinkPad P50?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

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29 Posts

09-07-2016

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Re: Bizarre - Mailchimp stopped working only on P50 laptop.

2016-12-18, 8:44 AM

Could it be something Java related? Can you explain more when you say that you can not edit images....

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116 Posts

07-24-2008

United States of America

149 Signins

902 Page Views

  • Posts: 116
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  • Message 7 of 7

Re: Bizarre - Mailchimp stopped working only on P50 laptop.

2017-01-04, 19:41 PM

Thank you all for responses.  I finally figured it out and it is working now.  Seems the anti virus had something to do with it.  I disabled all the avir antivirus on my laptop.  Restarted.  Reenabled the antivirus.  And now images from mailchimp editor can be seen.  Bizarre.  But works!

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