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2 Posts

08-22-2020

Germany

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Blue screens (BSoD) on P53s (20N6) after Windows-10 V2004 upgrade and all latest Lenovo updates

2020-08-22, 9:53 AM

Hi all,

 

as the title says I'm experiencing BSoDs on my office notebook P53s after upgrading to Windows 10 Version 2004 and after installing all latest Lenovo updates via Lenovo Vantage.

Seems to be something in SSD driver, at least my feeling tells me so. Every time when i leave my notebook for 5-10 minutes inactive, then come back and try to type something - BSoD with WHEA_UNCORRECTABLE_ERROR. This has nothing to do with going into sleep mode, nothing to do with screen saver, both are not active at the time when the blue screen happens. Just leaving the PC inactive for 10 minutes and coming back is enough. I guess it has something to do with caching on the SSD drive. The Windows' option "do not cache data on this drive" does not help as well. Still blue screens.
 

Another (better) way to reproduce, which works constantly and always - opening the properties of the "C" SSD drive and TRIM the C-drive. It shows as "finished", but right after that you can do nothing with the PC, it hangs a bit, and after several seconds - the same BSoD with  WHEA_UNCORRECTABLE_ERROR.

 

Diagnostics of the PC hardware via Lenovo Vantage - everything green. Diagnostics from BIOS - everything green. The notebook has been working perfect till Win2004+Lenovo upgrades.
There are no dump files in Windows directory. The blue screen itself does not collect and send any diagnostics - it always stays with 0% progress.

 

Any hints how to debug and eventually how to bugfix, if needed? Do Lenovo Software-Experts look at these topics? 
 

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1 Posts

10-23-2020

United States of America

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Re:Blue screens (BSoD) on P51s with Windows-10 20H2 after bios v1.44

2020-10-23, 22:54 PM

I also started getting the whea_uncorrectable_error after the most recent bios update 1.44
all windows updated current
all lenovo updated current
no hardware issue detected
unable to use the device as it bsod

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2 Posts

10-18-2020

Australia

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Re:Blue screens (BSoD) on P53s (20N6) after Windows-10 V2004 upgrade and all latest Lenovo updates

2020-11-02, 1:39 AM

Have any of you found a solution to this yet? - currently on my 4th week of dealing with lenovo. not super happy with an unusual laptop. 

 

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231 Posts

09-04-2019

United States of America

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Re:Blue screens (BSoD) on P53s (20N6) after Windows-10 V2004 upgrade and all latest Lenovo updates

2020-11-02, 4:10 AM

Have you tried updating the firmware on the NVME drive? I'm assuming you are still using the factory drive and there an update available. If you got a Union Memory NVME, there seems to be reliablity issues with those. Could be the reason? BTW I chucked my UM NVME early on and replaced it with a Samsung. On P43s, latest W10 version and no issues. I think the P43s and P53s are identical except for screen size so surprised you have problems.

 

If you are using an after market NVME I also suggest your install the manufacturer's storage controller instead of the MSFT one. This has more to do with reducing latency than any BSOD IMO but you can try that as a possible remedy IMO.

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4 Posts

12-11-2020

Finland

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Re:Blue screens (BSoD) on P53s (20N6) after Windows-10 V2004 upgrade and all latest Lenovo updates

2020-12-11, 10:04 AM

Hi, 

I'm experiencing the very same problem here, with the exact same model. All the same symptoms....idles for short time...bsod....and after that when restarting the bios is complaining that 2101: detection error on HDD0 (Main HDD). Power off - on...and boots up again. But this bsod limbo is there and is really annoying...and this laptop is in business use so it's affecting the work also :(

Problem started after routine updates from Lenovo Vantage. At least Intel Management fw was updated that time frame. All were working nicely after some updates.

So all the Lenovo Vantage updates have been installed, all the Windows updates....chkdsk has been run, also sfc /scannow etc....

Please help, anybody found a fix for this yet? Sure just keep the mouse pointer moving and avoid idling...but something that really fixes this :)

- Keijo

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4 Posts

12-11-2020

Finland

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Re:Blue screens (BSoD) on P53s (20N6) after Windows-10 V2004 upgrade and all latest Lenovo updates

2020-12-15, 8:04 AM

One notice to this problem what we were able to discover. This bsod doesn't seem to happen when power supply hasn't been connected and using the laptop just with the battery power.

I have also opened ticket for Lenovo support few days ago but no answer yet.

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2 Posts

08-22-2020

Germany

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Re:Blue screens (BSoD) on P53s (20N6) after Windows-10 V2004 upgrade and all latest Lenovo updates

2020-12-15, 23:58 PM

Thanks a lot for your reply. After i wrote my initial post, investigating during a week or something like that, i could not find any solution. Since it was my office notebook and my buisness tasks have been affected i had to revert to the previous Windows 10 version. Since reverting, everything is working fine again. I'm afraid can not invest more time to investigate. Perhaps as soon as you get any reply from the Lenovo support team, please share the answer/solution. Thanks a lot in advance.

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4 Posts

12-11-2020

Finland

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Re:Blue screens (BSoD) on P53s (20N6) after Windows-10 V2004 upgrade and all latest Lenovo updates

2020-12-18, 6:48 AM

OK, same thing here, it's in active business use and we need this quickly solved...unfortunately we couldn't anymore roll back the update, since it has been more the 10days, Windows 10 is saying it's not possible anymore :(

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231 Posts

09-04-2019

United States of America

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Re:Blue screens (BSoD) on P53s (20N6) after Windows-10 V2004 upgrade and all latest Lenovo updates

2020-12-20, 7:08 AM

I think Lenovo has firmware updates for all drives shipped with their laptops. If you are using aftermarket then get the latest firmware from them. I'm using a P43s and have not had any problems. Fully patched W10 latest version and every applicable Lenovo driver update installed as they come out. Never any problems except I have an aftermarket Samsung installed (which Lenovo also ships with same model depending on the drive lottery).

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4 Posts

12-11-2020

Finland

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  • Message 10 of 10

Re:Blue screens (BSoD) on P53s (20N6) after Windows-10 V2004 upgrade and all latest Lenovo updates

2021-01-11, 11:41 AM

FINALLY this was solved...just after Xmas holidays this laptop didn't start anymore, M.2 SSD completely died - it was the problem in the first place I guess? Somehow SSD wasn't giving error in the diagnose tests, and it was anyway going to die. After Lenovo support changed that to a new one....all working again, with the newest Win10 build. What a long journey, but all good now. Let's hope it keeps on working now...

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