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3 Posts

03-02-2013

North Dakota

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Bluetooth devices "invisible" but some are working

2013-03-02, 5:40 AM

Hello,

 

I have searched many forums looking for answers for a Bluetooth question.  I have a bluetooth mouse that is working perfectly; however, it, nor any other bluetooth phones will show up in my bluetooth devices.  When I click to add a device, it says searching for devices, make sure your device is discoverable.  I've tried several phones now, in discoverable mode, and none work.

 

Also, on my phone, when I search for devices it shows LENOVO, but when I attempt to pair, the computer never asks for a pairing code (it used to).

 

In my Bluetooth Settings I have all the boxes checked to Allow a device to connect, etc...

 

Windows says all my devices are up to date (and I reinstalled just to be sure).  In Task Manager under Services, there are two bluetooth services, both say Running.

 

My computer is a W530 running Windows 7.

 

Does anybody know something I may be overlooking?

 

Again, my bluetooth mouse is working, my computer shows up on cell phones as a bluetooth device, but my computer does not show any devices and will not connect to cell phones.

 

Thank you!

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9644 Posts

12-27-2009

Canada

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  • Message 2 of 5

Re: Bluetooth devices "invisible" but some are working

2013-03-02, 16:03 PM
Try stopping one or the other of the Bluetooth services. My mouse seemed to reconnect more reliably than when both were enabled together, which might suggest a conflict?

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525 Posts

03-11-2009

Chicago, IL

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Re: Bluetooth devices "invisible" but some are working

2013-03-02, 17:04 PM

Sounds like you need a replacement BT module.

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3 Posts

03-02-2013

North Dakota

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  • Message 4 of 5

Re: Bluetooth devices "invisible" but some are working

2013-03-03, 5:58 AM

Addition for anyone else with the problem.  I downloaded a trial of BlueSoleil...connected to my phone instantly, transferred contacts and calendar.

 

So I don't think it's the bluetooth module.  My mom's Sony Vaio has the exact problem.  We use our computers very differently...the only thing we've both recently switched is the Netgear wireless router, but wireless and bluetooth are on separate hardware, so I don't get how that would make a difference.

 

I think there may have been something on my computer that I've deactivated that didn't appear to have anything to do with bluetooth, but shared a driver or something.  My suspicion is that there was a co-dependent driver with the Biometric Fingerprint Reader, which I recently uninstalled while cleaning bloatware.

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525 Posts

03-11-2009

Chicago, IL

300 Signins

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  • Posts: 525
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  • Location: Chicago, IL
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  • Message 5 of 5

Re: Bluetooth devices "invisible" but some are working

2013-03-03, 16:02 PM

I would just get a replacement BT module. Trust me.

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