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Brand new W540 cannot copy/paste

2014-08-22, 14:07 PM

Hello

 

Can anybody help me with this issue? I have tried running "regsvr32 /u "C:\Program Files (x86)\Intel\Bluetooth\btmoffice.dll"" but it gives this error:

Capture.PNG

 

copy/paste does work but always. 50% success rate.

 

Bios updated today.

 

Very frustrated with this.

 

Thanks

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Re: Brand new W540 cannot copy/paste

2014-08-22, 19:56 PM
copy and paste questions are related to whatever operating system you are running and are not really hardware dependent. What are you trying to do? It looks like you are trying to unregister a DLL related to a bluetoooth send-to-office add-in

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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08-22-2014

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Re: Brand new W540 cannot copy/paste

2014-08-23, 14:11 PM

Hi Richk

 

The copy and paste problem is a known issue amongst Lenovo models. In other threads I have found that running that reg key modifcation usually solves the issue. However it's not working for me.

 

Are there any known workarounds for my specific model?

 

Numero

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4 Posts

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Re: Brand new W540 cannot copy/paste

2014-08-29, 9:23 AM

The issue is due to the Bluetooth add-in for MS Office which causes a small bitmap image to be copied to the Windows Clipboard every time a MS Office application with said add-in comes into focus. When the image is copied to the Windows Clipboard it replaces any previous content.

Said image cannot be pasted inside MS Office but it can be pasted in other image applications such as MS Paint.

 

To remove said add-in on Lenovo W540 models is necessary to run this registry removal command:

 

regsvr32 /u "C:\Program Files (x86)\Intel\Bluetooth\btmoffice.dll"

 

Note that the add-in path can change depending on the model. An easy way to find out where the add-in is installed is to open a MS Office application, click options and then add-ins. Then find the Bluetooth add-in description.

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