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20 Posts

06-06-2015

SG

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Bug on latest Synaptics Driver

2020-08-15, 13:37 PM

I am using P1 Gen 1 and just download the latest Synaptics Driver 

 

https://download.lenovo.com/pccbbs/mobiles/n2egz04w.txt (Note: you can update to the same version via "update driver" at Device Manager.

 

Once I updated it, I find both Trackpad and TrackPoint will not be functioned when I plugged in a USB-A wireless Thinkpad mouse, while the control panel for Trackpad and Trackpoint are failed (see screenshots. I need to resolve it by unplugging the USB-A receiver, and I am not sure for those who are using bluetooth mouse would encounter same thing.

 

 

 

I reinstated to old driver then things back to normal. When I re-install the latest driver then same issue happens again.

 

Please give us a quick fix thanks.

 

FYI: I updated trackpoint firmware to 2.0.5 already before i apply this driver, i am not sure if it is the cause too.

 

 

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9170 Posts

09-04-2014

SK

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Re:Bug on latest Synaptics Driver

2020-08-19, 10:47 AM

Hello @herbertsi 

 

Please could you post exactly which driver you installed and which Windows version you have installed, latest isn't a version number I'm afraid to say and there are two Synaptics UltraNav drivers for the P1 Gen 1 depending on Windows version so we need to establish you have the correct driver for your Windows version.

 

The n2egz04w.txt file you refer to belongs to:
Synaptics UltraNav Driver for Windows 10 (Version 1709 or earlier) - ThinkPad P1, X1 Extreme

 

There is also this driver:

Synaptics UltraNav Driver for Windows 10 (Version 1803) - ThinkPad P1, X1 Extreme

 

 

 

 

Andy

 

English Community Administrator
Lenovo eServices

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