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525 Posts

03-11-2009

Chicago, IL

300 Signins

14180 Page Views

  • Posts: 525
  • Registered: ‎03-11-2009
  • Location: Chicago, IL
  • Views: 14180
  • Message 1 of 1

Conexant audio message service terminating on Windows 8.1 x64

2014-11-14, 13:40 PM

Hi, I have an issue with the Conexant Smart Audio HD software. The audio message service terminates with the following exception below.

 

The version of the Conexant drivers installed is 8.32.44 which seems to be the latest version of the drivers for the 20672. Is this a driver incompatability issue with Windows 8.1?

 

 

Faulting application name: CxAudMsg64.exe, version: 1.6.0.0, time stamp: 0x4fd1c0c1

 

Faulting module name: ntdll.dll, version: 6.3.9600.17278, time stamp: 0x53eebd22

 

Exception code: 0xc0000374

 

Fault offset: 0x00000000000f0d6c

 

Faulting process id: 0xb30

 

Faulting application start time: 0x01cfff94312c0cd4

 

Faulting application path: C:\Windows\system32\CxAudMsg64.exe

 

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

 

Report Id: 51036679-6bf8-11e4-8303-60d819bd8a71

 

Faulting package full name:

 

Thanks,

 

Chris

 

 

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