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2458 Posts

06-13-2013

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  • Message 11 of 18

Re: Enhanced sound effect tab is missing in Realtek HD Audio Manager on Thinkpad P51

2018-01-19, 4:35 AM

Well, just looked at my W530, which has an ALC3202 Realtek chip in it.  I then looked around and the Realtek HD Audio Driver version that's installed is 6.0.1.7188 (gia136ww.exe) , originally released 3/13/2014 (and I downloaded it in 12/2014).  And, remarkably, there is a version of Dolby installed on my W530 but it's named "Dolby Home Theater v4".  However it does look very similar to the screenshot posted earlier, which I knew looked very familiar.

 

 

Now strangely, the W530 driver support site provides a latest version of the Realtek audio installer which is only version 6.0.1.7040 originally dated 11/1/2013 (gga109ww.exe).  So although I couldn't remember what had gone on four years back obviously I must have done something a few years back that moved to a significantly newer version of the Realtek audio driver and Dolby Home Theater v4, which has its own unique Start menu items.  The shortcut which launches the GUI object in my screenshot above is called "Dolby Profile" and corresponds to C:\Program Files (x86)\Dolby Home Theater v4\pcee4e.exe

 

 

 

Doing a bit of online searching, it turns out that Lenovo installer file gia136ww.exe is actually the the Realtek audio installer file for the W540/W541 from back in 2014!  The README doesn't mention its usability on the W530, but apparently it is usable as I obviously installed it.  And it installed Dolby Home Theater v4 for me, and that obviously works as well.

 

Now the latest most recent version of the Realtek audio installer file for W540/W541 is 6.0.1.8224 (n10a514w.exe, dated 8/24/2017) and also includes support for the recent W550s laptop.

 

Ok.  This all does seem odd, but a bit more online searching uncovered this thread from back in 2015, about a user wanting to restore Dolby Home Theater v4 on a T440s machine which he'd upgraded from Win7 to Win8.1.  Apparently using the identical installer file (gia136ww.exe) that I must have used on my W530 and which installed Dolby Home Theater v4 for me, that clearly didn't have that same result for that user.  He got something named "Dolby Digital Plus". The final post in that thread reports how he finally achieved success (by uninstalling all software and then letting Lenovo System Update do the relevant correct install), which I assume means he got back a product named "Dolby Home Theater v4" and he was happy again.

 

I don't know how running the same gia136ww.exe on his T440s as I ran on my own W530 (which isn't even named in the README list of supported machines) could produce differently titled Dolby products, but I guess it happened.  I also don't know what would have triggered me to even discover the audio driver installer for the W540 and use it, when I had a W530.  Maybe I too was looking for Dolby Home Theater v4, perhaps after losing it somehow in some driver upgrade I'd gone through.  Can't recall any of this.

 

Looking at my W530 I again see that the expansion of the Realtek installer file I used (gia136ww.exe) went into c:\Drivers\Audio, but with yet different sub-folder and installer file names.  And curiously, the installer file seems to be named "Dolby Digital Plus" on his T440s with Win8.1 which is what that other user saw.  I don't know why my use of this installer produced "Dolby Home Theater v4" on my W530 with Win7, but it did.

 

 

Obviously I ran that gia136ww.exe installer in 12/2014 same as when I downloaded it, as it shows up in Control Panel installed programs on that date.

 

 

 

I know it's not obviously relevant to the current thread which deals with trying to get Dolby Audio of some sort (in order to provide special effects and personalized custom EQ that works) along with that "basic" Realtek HD Audio Manager (that is missing the expected extra tabs for "sound effects", etc.), but I wonder if it's possible to just run some MSI version of the Dolby installer and have it successfully integrate with the Realtek HD audio driver on that machine... or if it won't actually work to produce the expected sound results, even though it looks like it is working from the GUI.  Or, what other malfunction or anomaly might result... particularly on my W530?

 

Anyway, this weekend I will try all three versions of the Realtek audio installers that I now have, to see which one(s) work on my W530, and what (if any) version of Dolby gets installed and operates properly or not:

 

gga109ww - 233,317,192 bytes - 6.0.1.7040   (Windows 10/8.1/8/7)  32-bit/64-bit

                   ThinkPad T430, T430i, T430s, T430si
                   ThinkPad T530, T530i
                   ThinkPad W530
                   ThinkPad X230, X230i, X230s, X230 Tablet, X230i Tablet
                   ThinkPad X1 Carbon (Machine types: 34xx)

 

gia136ww - 285,749,232 bytes - 6.0.1.7188   (Windows 10/8.1/8/7)  32-bit/64-bit

                   ThinkPad T440, T440s
                   ThinkPad T540p
                   ThinkPad W540, W541
                   ThinkPad X1 Carbon (Machine types: 20A7, 20A8)
                   ThinkPad X240, X240s

 

n10a514w - 256,793,344 bytes - 6.0.1.8224  (Windows 10/8/8/1/7)  64-bit

                    ThinkPad T440, T440p, T440s
                    ThinkPad T550, T540p
                    ThinkPad W550s, W541, W540
                    ThinkPad X240, X240s

 

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129 Posts

10-06-2008

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  • Message 12 of 18

Re: Enhanced sound effect tab is missing in Realtek HD Audio Manager on Thinkpad P51

2018-01-19, 18:39 PM

https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/Realtek-Audio-Manager-crashes-after-logon/td-p/3811448

 

It is very obvious to me that there are real issues with Lenovo's version of Realtek HD Audio Manager and the missing Dolby Audio v4 program.  Lenovo needs to step up to the plate and provide a clean SW Update to correct these issues.  Many posters have gallantly tried to provide work arounds,roll backs, uninstall, reinstall and other various home brewed remedies to solve the problem.

I feel that the ball should be directly in Lenovo's Court to:

1.  Acknowledge that there is an issue with Realtek/Dolby.

2.  Keep us informed as to their progress to fix these issues.

3.  Provide our Community with a software update that not only fixes these issues but also gives full Audio functionality to us P series users who have paid good hard earned monies purchasing Lenovo's latest and greatest ThinkPads.

My Thoughts...

Altoid666

 

P51, 1535M Xeon, 512GB SSD x2,64GB DDR4 ECC, Nvidia M2200M, Win 10 Pro v 2004, 4K IPS , Intel vPro, Sierra EM7455, WWAN, Model 20 HH.
T530,Core i7-3820QM,16GB Ram, Samsung 850 SSD 512 GB, Blutooth 4.0,Ultimate-N 6300, 15.6 FHD, Nvidia NVS 5400M., All software current.,Windows 10 Pro x64 , Office 2013 Professional
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Re: Enhanced sound effect tab is missing in Realtek HD Audio Manager on Thinkpad P51

2018-01-19, 23:09 PM

Agree.

 

FYI, I see two MSI under below folder:

C:\DRIVERS\Realtek Audio Driver\PCEE4\DolbyAdvancedAudio.msi

C:\DRIVERS\Realtek Audio Driver\PCEE4\DolbyHomeTheater.msi

 

Ran the first one, Dolby Audio V2 got installed to Control Panel.

Ran the second one, got below error:

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  • Message 14 of 18

Re: Enhanced sound effect tab is missing in Realtek HD Audio Manager on Thinkpad P51

2018-01-20, 4:34 AM

wrote:

Agree.

 

FYI, I see two MSI under below folder:

C:\DRIVERS\Realtek Audio Driver\PCEE4\DolbyAdvancedAudio.msi

C:\DRIVERS\Realtek Audio Driver\PCEE4\DolbyHomeTheater.msi

 

Ran the first one, Dolby Audio V2 got installed to Control Panel.

Ran the second one, got below error:


Fascinating.  I agree with your characterization of "confusing", to say the least.  And there's obviously something in the two installers which detects either hardware and/or Windows OS version, in order to determine usability in that environment or not.

 

As you can see from my own C:\Drivers expansion with my W530 (which again came from gia136ww.exe which was from the Win8.1 Windows subset of the Lenovo drivers for the W530), there is no \Realtek Audio Driver sub-folder. 

 

There is instead a C:\Drivers\Audio folder, with a \DS1 sub-folder that contains two standalone installation MSI files:  one is clearly for something named Dolby Digital Plus Advanced Audio, and the other is clearly for something named Dolby Digital Plus Home Theater.  This is similar to, but slightly different from in terms of names, to how things look on my real P70 C:\Drivers\Audio folder.

 

Both of these MSI files must also be usable for Win10 on a W530 based on the README, but based on the received results it looks like the "Advanced Audio" MSI was used for a Win8.1 install, as opposed to the "Home Theater" MSI which seems to have been used for my own Win7 install.

 

And neither of these resembles what is actually installed and running on my P70, which is a completely new and diffferent and MUCH SIMPLER AND MORE BASIC LOOKING "Dolby Audio" product.

 

After taking a quick "system image" backup of the C-partition on both my W530 Win7 and P70 (both Win7 and Win10) so that I can fool around to my heart's content and then just restore things if I need to, I'm going to see whether these assorted MSI files that I have (to what looks to me like three separate versions of some type of Dolby product) can actually be installed on and run correctly on which one or more versions of Windows and hardware.  I will produce a matrix of results.

 

What's for sure is that the original white-themed Realtek HD Audio Manager with the extra tabs (e.g. for "Sound Effects") may or may not be how it looks, depending on manufacturer, Windows version, Realtek audio chip, etc..  I have two different ASUS-based desktop machines (one with an ALC892 and the other with an ALC1150) and the Realtek HD Audio Manager is black-themed and "sleek" but different on each ASUS machine, and looks completely different than the basic white-themed version which is more common.  And there's no Dolby software in the ASUS version of their Realtek audio installation, so there's no Dolby object in Control Panel.

 

Developing story...

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2458 Posts

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  • Message 15 of 18

Re: Enhanced sound effect tab is missing in Realtek HD Audio Manager on Thinkpad P51

2018-01-20, 18:20 PM

I tried installing the Dolby Home Theater v4 MSI (from that Win8.1 installer expansion, from back in 2014) into Win10 (after first uninstalling the currently installed Dolby app through Control Panel, whatever it really is), and it terminated with an error, complaining that the installed Realtek audio driver version didn't match what was expected.  This is true, as the Win10 version is 6.0.1.8224.  So this failed.

 

I then tried to just install the whole Win8.1 package from 2014, both Realtek audio driver and Dolby.  That didn't work either.  The install of the Realtek audio driver failed with an error code (no explanatory message), probably because this was Win10 and not Win8.1.  Whatever the reason, it didn't work.

 

I give up.  Even though the version of the Dolby software now provided with the latest Win10 installer from Lenovo for my P70 might not look the same as the older GUI (e.g. on my W530), it does still actually work... even with just its minimal set of preset tabs along with a custom 20-band EQ capability.

 

I can't speak to what's available for the P51, but for my P70 I'm perfectly satisfied.  It's acceptable for my needs, and sounds pretty good.

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5 Posts

07-23-2017

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  • Message 16 of 18

Re: Enhanced sound effect tab is missing in Realtek HD Audio Manager on Thinkpad P51

2018-02-01, 14:24 PM

@

 

 

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2458 Posts

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  • Message 17 of 18

Re: Enhanced sound effect tab is missing in Realtek HD Audio Manager on Thinkpad P51

2018-02-01, 22:46 PM

You can certainly try to install the Realtek Audio Driver for the P70 (6.0.1.8224) obtained from here, but the README says it's for the P50/P70.

 

In contrast, the README for the Realtek Audio Driver for the P51/P71 (6.0.1.8258) says it's specifically for the P51/P71.  I don't know that the Realtek chip is different between P51/P71 and P50/P70, or why the driver versions are not the same, but certainly the implication is that there is some difference.  And very definitely there is a packaging difference.

 

The Win10 installer for the P51/P71 is n1ua109w.exe (40,186,960 bytes).  It expands to the following:

 

 

And the installer for the P50/P70 is n1ca506w.exe (65,377.624 bytes), and it expands to the following:

 

 

The real difference is the presence of the \DAX2 sub-folder for the P50/P70 which contains just one file that appears to be the Dolby software installer dax2_app_release_x64.msi (22,040,576 bytes), which pretty much accounts for the difference in the size of the two downloaded installer files.

 

You're welcome to try using the P70 installer file and letting it run, but there's no guarantee it will actually allow installation.  Or, you might just try to install that MSI file for DAX2 on your existing system, but again it may fail because it's incompatible with your hardware or installed Realtek driver version.

 

Don't know what else to say, unless as we've speculated previously Lenovo's license for Dolby software may not have been acquired for the newer P51/P1 machines.

 

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5 Posts

07-23-2017

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  • Message 18 of 18

Re: Enhanced sound effect tab is missing in Realtek HD Audio Manager on Thinkpad P51

2018-02-02, 13:16 PM
Thanks. I extracted the Dolby installer. Will take a look at it next time I'm at the laptop.

Btw. I still see Dolby mentioned in the Lenovo companion application for the P51.

There is a toggle switch there to turn Dolby on or off, but there is no manual EQ available, and the settings are basically useless.

So I think this is a stupid effort by Lenovo to "unify" their settings apps somehow. What they did is removed all the advanced settings, and left only the useless ones in the Lenovo companion/settings app. It just seems like poor software engineering or some silly marketing decision, since the Dolby word is still there in the app it must mean they still have a license.

Same thing with the UltraNav/TouchPad settings app. They removed all the advanced settings, and you can't really adjust it properly any more. I will make another post about that one also at some point. The butchered that one completely too.
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