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3 Posts

07-26-2021

Argentina

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Error code 0xc004c060 activating Windows 10 with OEM key

2021-07-26, 20:24 PM

Hi,

I bought a notebook P50 in 2016, with downgraded OS of Windows10  to Windows 7.

Recently, I updated OS to Windows 10, but I can't active it. I have the error code: 0xc004c060. 
Now, I have open a case with Microsft support, and they tell me I should contact the manufacturer (Lenovo), because the OEM Windows key was inactivated.

Can you tell me how to proceed?

Regards

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3279 Posts

01-08-2021

Philippines

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Re:Error code 0xc004c060 activating Windows 10 with OEM key

2021-07-27, 16:53 PM

Hello emyei,

 


Welcome to Lenovo Community

 

 

Have you tried running the activation troubleshooter?
Kindly refer to the related topic from this Microsoft link.
Update us how it goes.

 

 

Regards, 
Lorenzo_Lenovo



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3 Posts

07-26-2021

Argentina

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Re:Error code 0xc004c060 activating Windows 10 with OEM key

2021-07-27, 18:16 PM

Hello Lorenzo, thanks for your reply.

 

The troubleshooter can't solve the activation:

 

 


I could see the  mentionated post, and I tried the next workaround, but was unsucessful:

https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile-Workstations/Windows-Upgrade-from-Windows-7-Pro-to-10-Pro-Activation-Issue/m-p/4613483?page=2#4615404

 

Trough Quick Assist, Microsoft support Level 3 and 2 tried to activate my Windows 10, and finally they tell me contact to Lenovo, because my OEM Windows 10 key is valid and was not used, and probably the manufacturer disabled my key.

 

I can't find a way to contact with Lenovo, because my warranty is expired:

 


Regards

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4280 Posts

12-02-2007

United States of America

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Re:Error code 0xc004c060 activating Windows 10 with OEM key

2021-07-29, 7:44 AM

Hello,

 

In Argentina, the numbers for ThinkPad support are as follows:

 

 
Phone Number Language Hours of operation Brand
+54 (11) 5235-7144 (Aplican cargos estándar)
0800 222 0279
Spanish
9:00 - 18:00 Lunes - Viernes
Think Products

 

 

Regards,

 

Aryeh Goretsky

 

 



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3 Posts

07-26-2021

Argentina

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Re:Error code 0xc004c060 activating Windows 10 with OEM key

2021-07-29, 14:29 PM

Thanks Aryeh

 

Regards

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