Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: P and W Series Mobile Workstations
All Forum Topics
Options

190 Posts

10-14-2008

Poland

271 Signins

2291 Page Views

  • Posts: 190
  • Registered: ‎10-14-2008
  • Location: Poland
  • Views: 2291
  • Message 1 of 5

Finger Print Readre problem on W520 Windows 10

2015-10-13, 20:38 PM

I've got Lenovo W520 with upgraded system to Windows 10 64-bit. When loging I'm ussing succesfully FPReader. But after that the green led FPReader flash stop flashing. I've just bought LastPass premium with the FPReader authentification, and it looks that the one gives the oportunity to use FPReader authentification, but when opening the windows for finger enrolling it doesn't see the finger at all (the led is off). What could it be?

Reply
Answer
Options

735 Posts

08-25-2015

Egypt

454 Signins

5315 Page Views

  • Posts: 735
  • Registered: ‎08-25-2015
  • Location: Egypt
  • Views: 5315

Re: Finger Print Readre problem on W520 Windows 10

2015-10-14, 9:28 AM

Dear adalbert,

 

Welcome in lenovo community,

 

Lenovo did not test or release all the compatible windows 10 drivers for the W520 yet,


So my advice to you is to go back to the previous windows and check the fingerprint function then.

 

Regards,

Joseph

Reply

Replies(4)
Answer
Options

735 Posts

08-25-2015

Egypt

454 Signins

5315 Page Views

  • Posts: 735
  • Registered: ‎08-25-2015
  • Location: Egypt
  • Views: 5315
  • Message 2 of 5

Re: Finger Print Readre problem on W520 Windows 10

2015-10-14, 9:28 AM

Dear adalbert,

 

Welcome in lenovo community,

 

Lenovo did not test or release all the compatible windows 10 drivers for the W520 yet,


So my advice to you is to go back to the previous windows and check the fingerprint function then.

 

Regards,

Joseph

0 person found this solution to be helpful.

This helped me too

Reply
Options

190 Posts

10-14-2008

Poland

271 Signins

2291 Page Views

  • Posts: 190
  • Registered: ‎10-14-2008
  • Location: Poland
  • Views: 2291
  • Message 3 of 5

Re: Finger Print Readre problem on W520 Windows 10

2015-10-16, 15:27 PM
OK, thanks. I'll try :)
Reply
Options

16 Posts

07-27-2011

Basildon, UK

23 Signins

71 Page Views

  • Posts: 16
  • Registered: ‎07-27-2011
  • Location: Basildon, UK
  • Views: 71
  • Message 4 of 5

Re: Finger Print Readre problem on W520 Windows 10

2016-01-11, 15:45 PM

I upgraded my W520 to Windows 10. Then had problems booting. Cut a long story short problem was down to the Thinkvantage Fringerprint Software not being compatible with Windows 10. Windopws 10 has its own fingerpring function build in. I had similar problem with our X230 & C30, both use fingerprint logons.

Solution is to uninstall the Thinkvantage Fingerprint software either before or when it causes problems(if it causes problems).

Each of our Lenovo machines had this problem in some way or another.

Once the Thinkvantage Fingerprint software is off then configure the W10 'Hello' settings andsetup your fingerprint again.

On our W520 I had to clear the fingerprint settings via the BIOS. I still have a small problem where the fingerpring is not being used to start the W520 but only for W10 logon. My X230 & C30 seem to work OK.

I see there is no Lenovo Thinkvantage Fingerprint Sortware release for W10 as yet. 

Reply
Options

190 Posts

10-14-2008

Poland

271 Signins

2291 Page Views

  • Posts: 190
  • Registered: ‎10-14-2008
  • Location: Poland
  • Views: 2291
  • Message 5 of 5

Re: Finger Print Readre problem on W520 Windows 10

2016-02-04, 12:35 PM

Hi,

 

How is it possible, that Lenovo still has no drivers for Windows 10 for fingerprint reader?

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All