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5 Posts

05-30-2020

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Intel Management Engine Firmware - 10 [64] - Failed to install

2020-05-30, 16:56 PM

Hello,

 

I have a P53s laptop. I use Lenovo Vantage to update my system.

The problem is every time I see the following error with a red x beside that:

 

Intel Management Engine Firmware - 10 [64] - Failed to install

 

Please see the image below. 

 

Could you please help me to resolve this issue? 

 

Thanks.

 

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30 Posts

08-20-2015

Japan

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Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-06-07, 5:03 AM

Sorry for late reply.

If you still have problem with updating MEFW, can you try following steps?

 

1. Download latest MEFW install package for P50 on Lenovo support site

2. Run the package’s exe file and select extract only option

   2.1. Go to extract folder directory and confirm “MEUpdate.cmd” file exist (directory is on C:\Drivers\Win usually)

3. Open CMD as admin and go to MEFW package extract directory

4. Run “MEUpdate.cmd”. Update should start and system will reboot.

5. On boot to OS, run meinfowin64.exe tool on CMD again to confirm if MEFW version was updated. Check readme for the package version info

 

BTW, have your P50 ever had a history of repairing?

 

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4073 Posts

12-02-2007

United States of America

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Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2020-06-02, 7:22 AM

Hello,

 

I do not have a ThinkPad P53s myself, but I am wondering if you have tried restarting the computer to allow any pending updates to finish, and then manually downloading the Intel Management Engine Firmware update from Lenovo's web site and installing it that way?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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5 Posts

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Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2020-06-02, 22:15 PM
Hi Aryeh, Thank you for your reply. Yes, I have restarted it many times. About the second one, I'm not sure where can I find and download the Intel Management Engine Firmware update from Lenovo's web site. Thanks.
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4073 Posts

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  • Message 4 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2020-06-11, 6:09 AM

Hello,

 

I believe this is the correct download:  https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p53s-type-20n6-20n7/downloads/DS539850

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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5 Posts

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Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2020-06-19, 13:34 PM
Hi Aryeh, I have tried it. It seems everything was good during installation and it was finished successfully, but the Lenova Vantage still shows the failed to install message! Thanks
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4073 Posts

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Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2020-06-22, 8:22 AM

Hello,


Perhaps you could try uninstalling Lenovo Vantage, restarting the computer, and the reinstalling it.  Does that make any difference?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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1 Posts

04-01-2021

Russian Federation

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  • Message 7 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-04-01, 8:31 AM

Hello!

 

I have this problem too. I can't install Intel Management Engine 12.0 Firmware for Windows 10 (64-bit) - ThinkPad

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15 Posts

08-09-2015

Gilroy, California

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Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-04-23, 17:25 PM

I also have this problem on my P50.  Several times per week for the past 6 months or so, either Lenovo Vantage or Lenovo System Update tries to install this Intel Management Engine Firmware update. 

 

Every time, it fails with the same message "The FW Update Utility couldn't identify the system's SKU (Consumer or Corporate).  Please check your ME FW Update Utility package and try again." 

 

I have also tried manual download/install with the same result.

 

MEInfoWin shows that I have "FW Version  11.8.79.3722 H".

 

What is the "SKU" and how am I supposed to get around this problem.

 

Is there some Intel Management package that I should uninstall/reinstall?  What is my system risk if I try that?

 

My system is no longer under warranty, but there should be some way to get help when Lenovo selected updates fail to install.

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  • Message 9 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-04-26, 4:31 AM

Hello,


That would be the specific model of the ThinkPad, which is usually on a sticker or printed on the bottom of the unit.  It will typically look something like "1234-ABC" although newer laptops might have longer ones.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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15 Posts

08-09-2015

Gilroy, California

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  • Message 10 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-04-26, 16:20 PM

Both Lenovo Companion and lenovo.com/support detect my P50 as a 20ENCTO1WW  (20EN being the Type).

 

If this is the SKU that the Intel Management FW Update Utility needs, what do I need to do to get around the problem.

 

I should probably mention that the system was serviced once by Lenovo while it was under warranty. 

 

 

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