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4073 Posts

12-02-2007

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  • Message 11 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-04-28, 7:22 AM

Hello,

 

Can you try installing the Intel ME firmware from https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50/20en/20encto1ww/pc0e2ryj/downloads/ds547391-intel-management-engine-118-firmware-for-windows-10-64-bit-thinkpad-p50-p70?  It is version 11.8.83.3874 and was released on 5 March 2021.  That seems to be the latest/correct one for the ThinkPad P50.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

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15 Posts

08-09-2015

Gilroy, California

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  • Message 12 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-04-28, 15:14 PM

I downloaded the txt and exe files and followed the installation instructions... with the same SKU error result.

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6578 Posts

06-27-2008

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  • Message 13 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-05-03, 15:28 PM

@ jlhiii wrote:

I downloaded the txt and exe files and followed the installation instructions... with the same SKU error result.

 

 

If you launch msinfo32, what do you see reported for the System SKU on the System Summary screen? Please also post your System Model on the same screen.

 

Regards.


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15 Posts

08-09-2015

Gilroy, California

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  • Message 14 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-05-03, 15:59 PM

Here's a bit more than you requested...

  • OS Name:  Microsoft Windows 10 Pro
  • Version:  10.0.19042 Build 19042
  • Processor:  Intel(R) Xeon(R) CPU E3-1505M v5 @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s)
  • BIOS Version/Date:  LENOVO N1EET90W (1.63 ), 10/21/2020
  • System SKU:  LENOVO_MT_20EN_BU_Think_FM_ThinkPad P50
  • System Model:  20ENCTO1WW
  • BaseBoard Product:  20ENCTO1WW
  • BaseBoard Version:  0B98417 WIN

 

Windows 10 is current with the April 13th updates. 

 

Lenovo Vantage / Lenovo System Update are current except for this problem.

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6578 Posts

06-27-2008

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  • Message 15 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-05-03, 17:21 PM

@ jlhiii wrote:

Here' a bit more than you requested...

  • OS Name:  Microsoft Windows 10 Pro
  • Version:  10.0.19042 Build 19042
  • Processor:  Intel(R) Xeon(R) CPU E3-1505M v5 @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s)
  • BIOS Version/Date:  LENOVO N1EET90W (1.63 ), 10/21/2020
  • System SKU:  LENOVO_MT_20EN_BU_Think_FM_ThinkPad P50
  • System Model:  20ENCTO1WW
  • BaseBoard Product:  20ENCTO1WW
  • BaseBoard Version:  0B98417 WIN

 

Windows 10 is current with the April 13th updates. 

 

Lenovo Vantage / Lenovo System Update are current except for this problem.

 

 

Thanks.

 

What version of the IME software are you at? Most current is: 2044.15.0.1951 - 1/12/2021.

Ref: https://download.lenovo.com/pccbbs/mobiles/n1cra38w.txt

 

Also, what does msinfo32 report as your Embedded Controller version?

 

Regards.


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333 Posts

09-04-2019

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  • Message 16 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-05-03, 18:02 PM

It probably is already on your drive. Just use driver update in device manager and click buttons to upgrade to available and toggle to it.

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15 Posts

08-09-2015

Gilroy, California

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  • Message 17 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-05-03, 20:14 PM

MEI Driver Version:  2040.100.0.1029

 

Embedded Controller Version:  1.18

 

 

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15 Posts

08-09-2015

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  • Message 18 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-05-03, 20:20 PM

Is it the "Intel(R) Management Engine Interface #1" that I would be updating?

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6578 Posts

06-27-2008

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  • Message 19 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-05-04, 0:53 AM

Based on all that you have reported: up-to-date BIOS & EC, and looks like up-to-date IME software/driver package per the driver version you noted, I am out of any more immediate ideas.

 

Personally, I have seen the need for the BIOS/EC to be updated before an IME FW update. I have also seen the need for the IME software/driver package to be at a certain level before an IME FW update. It would appear that you have checked all of the boxes, at least.

 

This is a puzzler... I will continue to poke around for ideas. Not sure what I will find, if anything.

 

Regards.


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4 Posts

10-14-2020

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  • Message 20 of 33

Re:Intel Management Engine Firmware - 10 [64] - Failed to install

2021-05-06, 13:11 PM

This worked for me. Enter the BIOS and press F9 to restore all defaults. (Do this twice, just in case.) Then press F10 to save the configuration. Then try installing the fireware. If you had any BIOS customizations, you may need to re-apply them. Hope this works for you.

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