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134 Posts

06-29-2008

Australia

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Is there a way to properly factory reset to a working state

2019-03-21, 14:32 PM

I've factory reset my P51 using the Windows 10 reset feature, opting to delete all files. As soon as I've got to the point where I have a desktop, I get an error about PWMTR64V.dll specified module not being found. As well as this when I right click on the desktop I get a spinning icon.

 

It's not a great experience for what I was hoping would be a factory reset. Clearly the usual hilarious lenovo software is here trying to ruin my life. From googling I can probably try to fix these but I honestly have better things to do than to fight with lenovo software.

 

Just wondering if there is a way to get a cleaner reset that doesn't involve lenovo ramming more value detracting software down my throat?

 

Obviously I can opt to install afresh but then there is the usual fight with trying to re-license windows etc.

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11825 Posts

01-02-2010

United States of America

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Re: Is there a way to properly factory reset to a working state

2019-03-21, 16:21 PM

If I need to reset completely, going back to factory image is useless as there have probably been major Windows 10 releases.  The same applies to a reset within windows.  I download and create a USB thumb drive from the microsoft website:

https://www.microsoft.com/en-us/software-download/windows10

It activates automatically from the key in the BIOS.  I then run windows update until it finds no more updates.  The first time you look, it will say there are none, but force a search.  I then download Lenovo Vantage from the microsoft store.  It will put on the needed ThinkPad drivers and give me the option to install whatever utilities I want (if any).


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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2104 Posts

07-22-2010

United States of America

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Re: Is there a way to properly factory reset to a working state

2019-03-21, 15:18 PM

Hi,

 

In regards to the PWM error.  It happens when you reset Windows 10.  The below article will help you fix that error.

 

https://forums.lenovo.com/t5/Lenovo-Vantage-Knowledge-Base/RunDLL-error-message-about-PWMTR64V-dll/ta-p/4306912

 


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11825 Posts

01-02-2010

United States of America

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  • Message 3 of 4

Re: Is there a way to properly factory reset to a working state

2019-03-21, 16:21 PM

If I need to reset completely, going back to factory image is useless as there have probably been major Windows 10 releases.  The same applies to a reset within windows.  I download and create a USB thumb drive from the microsoft website:

https://www.microsoft.com/en-us/software-download/windows10

It activates automatically from the key in the BIOS.  I then run windows update until it finds no more updates.  The first time you look, it will say there are none, but force a search.  I then download Lenovo Vantage from the microsoft store.  It will put on the needed ThinkPad drivers and give me the option to install whatever utilities I want (if any).


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

0 person found this solution to be helpful.

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134 Posts

06-29-2008

Australia

365 Signins

1652 Page Views

  • Posts: 134
  • Registered: ‎06-29-2008
  • Location: Australia
  • Views: 1652
  • Message 4 of 4

Re: Is there a way to properly factory reset to a working state

2019-03-22, 1:14 AM

 

thanks. Yeah I guess I naively thought the windows 10 reset was a proper reset that was effectively a fresh install of windows, not whatever half-baked thing it appears to be. Appreciate the concerns about updates but my perception was that I could just perform an update over the web - in much the same way you suggested for USB thumb drive.

 

Anyway, bit the bullet and did the thumb drive, so hopefully am sorted now..

 

 

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