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2794 Posts

11-04-2019

United States of America

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  • Posts: 2794
  • Registered: ‎11-04-2019
  • Location: United States of America
  • Views: 25297
  • Message 11 of 12

Re:Issues with repairs

2021-03-02, 15:35 PM

 

Hello @ts206!

 

Nice to have you here at the Community Forums!

 

Sorry to know about your experience as well.

You may use this link to see the local service providers near your area for them to inspect the machine and see if they can perform repairs with the machine as well so that it will function properly again.

 

Thanks,

Adriel_lenovo

Lenovo Support

 



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5 Posts

02-25-2021

United Kingdom of Great Britain and Northern Ireland

5 Signins

30 Page Views

  • Posts: 5
  • Registered: ‎02-25-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 30
  • Message 12 of 12

Re:Issues with repairs

2021-03-02, 15:44 PM

Dear Adriel,

thank you for your post.

I have already been in touch with Lenovo's specialists. And they can indeed replace my screen and hinges, but the problem is that according to lenovo I must pay for this, while this issue is entirely due to the low quality of the product.

I work with laptops and I see many laptops every month. I have never seen a screen gluing off like this.

I am very disappointed that Lenovo considers all this normal and even asks me to pay to fix an internal issue due to the mediocre quality of their products.

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