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9 Posts

04-05-2012

AT

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Lenovo Performance Tuner can not be installed

2019-05-06, 21:10 PM
trying to install the latest release of the Lenovo Performance Tuner v2.0.2.2, it fails reporting his:
 
 
Assessing the corresponding MSI log, the following is written:
 
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action Add_Power_Config, location: C:\WINDOWS\Installer\MSIC114.tmp, command: powercfg.exe /IMPORT "C:\Program Files\Lenovo\Performance Tuner\\lenovo_pwrcfg" e49e9ac1-d96f-4186-9e98-65f9fb86242a 
=== Logging stopped: 11.04.2019  17:36:21 ===
Searcing for that string mentioned:
e49e9ac1-d96f-4186-9e98-65f9fb86242a
 in the Windows 10 registry, six keys remained from a previous older Lenovo performance tuner installation:
 
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets\SysTray\BattMeter\Flyout\8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Lenovo\PWRMGRV\ConfKeys\Data\AirplaneMode\DisableScheme
Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Power\User\PowerSchemes\ActivePowerScheme
Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Power\User\PowerSchemes\e49e9ac1-d96f-4186-9e98-65f9fb86242a
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\User\PowerSchemes\ActivePowerScheme
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\User\PowerSchemes\e49e9ac1-d96f-4186-9e98-65f9fb86242a
 
Maybe to fix that?
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222 Posts

08-02-2018

PH

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Re: Lenovo Performance Tuner can not be installed

2019-05-09, 10:14 AM

Hi there! Thanks for posting in our community. 

 

You may try uninstalling the old version of the application before installing the new one. It could be the issue. Please try then let us know. 

 

 



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9 Posts

04-05-2012

AT

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Re: Lenovo Performance Tuner can not be installed

2019-05-11, 16:45 PM

That has been done by default previously before the new version was attempted to be installed.

 

The alread uninstalled version before was 2.0.0.0 and it seems, it left a certain amount of traces and other bugs.

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282 Posts

08-02-2018

US

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  • Message 4 of 9

Re: Lenovo Performance Tuner can not be installed

2019-05-12, 5:59 AM

Hi xdriver.

 

Thanks for getting back to us.

 

Could you try to download first the driver that was released in February 2018? Then, once done, try to download the V2.0.2.2 version. It is possible that the first driver is a pre-requisite of the latest version. You may download the drivers here:https://support.lenovo.com/us/en/downloads/ds105193

 

Keep us posted on how it goes.



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9 Posts

04-05-2012

AT

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Re: Lenovo Performance Tuner can not be installed

2019-05-12, 10:45 AM

Hi,

 

I just don't know which driver you refer to in particular, because at least there is nothing mentioned in the corresponding readme for the Performance Tuner.

 

The particular system is kept up-to-date using Lenovo's own System Update tool. This includes the Bios, which is up to date at the most recent release version.

 

 

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129 Posts

10-06-2008

US

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  • Message 6 of 9

Re: Lenovo Performance Tuner can not be installed

2019-05-12, 12:36 PM

I also have version 2.0 installed and received the error message unable to install version 2.0.2.2 over top of version 2.0.

P51, 1535M Xeon, 512GB SSD x2,64GB DDR4 ECC, Nvidia M2200M, Win 10 Pro v 2004, 4K IPS , Intel vPro, Sierra EM7455, WWAN, Model 20 HH.
T530,Core i7-3820QM,16GB Ram, Samsung 850 SSD 512 GB, Blutooth 4.0,Ultimate-N 6300, 15.6 FHD, Nvidia NVS 5400M., All software current.,Windows 10 Pro x64 , Office 2013 Professional
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282 Posts

08-02-2018

US

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  • Message 7 of 9

Re: Lenovo Performance Tuner can not be installed

2019-05-13, 8:11 AM

Hi xdriver.

 

Thanks for getting back to us. We are talking about these drivers:

 

lptaadmin_templates.zip

 

lpt_v2.0.2.2.msi

 

You may check those drivers from the same link that we have provided above. Were you able to install those two?

 

Keep us posted.



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9 Posts

04-05-2012

AT

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  • Message 8 of 9

Re: Lenovo Performance Tuner can not be installed

2019-05-13, 8:31 AM

I am starting to loose patience.

 

I was triggering this particular issue, because I WAS NOT ABLE to install the Performance Tuner. if you give me the filename of the software, which I already unsuccessfully tried to install, so what's the difference???

 

Therefore I am not able to update / install any templates on top of.

.

I would highly recommend to starting investigating the installation issue internally for the case, that traces have been left in the registry from the old installation..

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9 Posts

04-05-2012

AT

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  • Message 9 of 9

Re: Lenovo Performance Tuner can not be installed

2019-06-12, 17:03 PM

Issue closed due to obvious total inability to understand the detailly described problem and even less competence to solve it at Lenovo's side.

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