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Lenovo ThinkPad P50 charges only when switched off

2017-08-22, 18:25 PM

Hello all,

 

I have the following problems with my Lenovo P50:

 

1. Lenovo ThinkPad P50 charges only when switched off. Charging light is switched off when laptop is switched on.

 

2. I removed the battery and plugged in the AC adapter power. The laptop won't switch on. The Ethernet lights switch on momentarily.

 

Does anybody know what's wrong? Many thanks. Ioannis

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3815 Posts

12-02-2007

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Re: Lenovo ThinkPad P50 charges only when switched off

2017-08-28, 3:58 AM

Hello,


Is the ThinkPad P50 in Airplane Mode?  If so, AC charging is disabled as a safety precaution (i.e., to prevent problems from drawing more current than an airplane seat power outlet can provide).

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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4 Posts

08-22-2017

GB

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Re: Lenovo ThinkPad P50 charges only when switched off

2017-08-30, 8:31 AM

Hello Aryeh,

I have already tried this but the problem persists. I have tried another Lenovo power supply and it seems to work just fine. So, I think the power supply is busted.

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3815 Posts

12-02-2007

US

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Re: Lenovo ThinkPad P50 charges only when switched off

2017-08-31, 4:19 AM

Hello,

 

Is the the original power supply that came with your ThinkPad P50?  If so, it should be covered by its warranty.  If that's the case, call Lenovo support and see if it can be replaced.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English


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4 Posts

08-22-2017

GB

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Re: Lenovo ThinkPad P50 charges only when switched off

2017-08-31, 6:16 AM

I already did. Lenovo's sending a brand new one.

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