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04-29-2021

United States of America

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Lenovo Thinkpad P53s motherboard just stopped working for no reason

2021-04-29, 18:35 PM

Bought a Lenovo Thinkpad in October of 2019. I had warranty service to the trackpad done in August of 2020. Then in March of 2021 after the computer just sat for a week (not on a charge or anything) the motherboard just stopped working (according to a local repair shop). How does this happen and why won't Lenovo stand behind their product and repair it at their cost? How do I know they didn't damage the motherboard when they did the trackpad repair back in August of 2020? Any insight would be helpful. 

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464 Posts

12-24-2011

United Arab Emirates

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Re:Lenovo Thinkpad P53s motherboard just stopped working for no reason

2021-04-29, 19:35 PM

Hi!

 

When you say motherboard stopped working, it is kind of vague, could you be a bit more specific on what happens when you try to switch it on?

Did you try the reset  butting on the back?

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2 Posts

04-29-2021

United States of America

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Re:Lenovo Thinkpad P53s motherboard just stopped working for no reason

2021-04-29, 20:02 PM

Nothing happens when you hit the power button and the little light doesn't light up when you plug the power adapter in. The repair shop said something along the lines of they removed the ram and ran power through the motherboard and got no response if I remember correctly. 

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4073 Posts

12-02-2007

United States of America

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Re:Lenovo Thinkpad P53s motherboard just stopped working for no reason

2021-04-29, 21:08 PM

Hello,

 

I do not have a ThinkPad P51s myself, but I did note that on an earlier model (ThinkPad X250), it would not power up until I disconnected the internal battery and CMOS/RTC backup battery, let the system sit for a while unpowered, then plugged those back up, attached the power connector, and was able to boot into the system's BIOS setup screen.

 

Regards,

 

Aryeh Goretsky

 



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