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8 Posts

06-14-2021

Switzerland

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Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 13:13 PM

This might be a dumb question, but it has come to my attention that Lenovo Vantage hasn't updated my laptop since February and my BIOS version is still 1.29, when i check using cmd. Windows is now offering a firmware version 1.30 and a bunch of driver updates. I then went to check the manual update page on my lenovo account and under manual update/BIOS there is a "BIOS Update (Utility & Bootable CD) for Windows 10 (64-bit) - ThinkPad T14 Gen 1 (Types 20UD, 20UE), P14s Gen 1 (Types 20Y1, 20Y2)" version 1.32 released in May. Meanwhile the automatic driver update says my machine is up to date...

 

Except for the times when the fans keep spinning up after my laptop goes to sleep, it works relatively well, so I'm not in a hurry to update anything. But it does seem strange that a "new" laptop stops updating after a couple of months, i find it hard to believe that there hasn't been a single update to the P14s in months. And maybe an up to date laptop would run smoother (aka no fan noise while sleeping)?

I tried reinstalling Lenovo Vantage and that new Lenovo System Update service, but i'm still not getting any new updates. Should I do a manual update of BIOS and drivers or should I just keep it as it is and hope that Vantage eventually updates my laptop?

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8 Posts

06-14-2021

Switzerland

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Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-22, 6:41 AM

Thanks, looks like you fixed the issue, I could update to 1.32 from Lenovo Vantage.

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2594 Posts

01-08-2021

Philippines

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  • Message 2 of 17

Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 13:34 PM

Hello Dudebroccoli,

 


Welcome to Lenovo Community

 

 

For latest drivers, firmware and BIOS updates, I suggest that you check it out thru the support site.
Whenever you update the software, I strongly recommend that you follow the instructions from the README text file to avoid issues in updating.
Hope this helps

 


Regards, 
Lorenzo_Lenovo



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4214 Posts

12-22-2008

Canada

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  • Message 3 of 17

Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 14:09 PM

Welcome to the community forum.

 

Vantage has Auto Update settings that will automatically download and update either only critical or both critical and recommended updates. Make sure those settings are enabled if you want new updates to go on automatically. Regardless, if you run Vantage's System Update it should always find the latest BIOS/drivers and let you select which ones you want it to install.

 

As for applying updates manually from Lenovo's support site, it's wise to be selective, in particular with BIOS updates as well as new updates in general. I always review the changelog of BIOS and other new critical drivers/firmware to see if the update addresses any issues I'm experiencing. If not I prefer to wait at least a month, just in case there are issues with that update.


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8 Posts

06-14-2021

Switzerland

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Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 15:08 PM

Yeah i was a bit wary of doing a manual update, I'd rather have Vantage do it automatically. I did check that my update settings are enabled, See pic.

 

So what you're saying is that it's normal for my BIOS version to be 3 relesase late compared to what is available for manual download?

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4214 Posts

12-22-2008

Canada

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Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 15:32 PM

So what you're saying is that it's normal for my BIOS version to be 3 relesase late compared to what is available for manual download?

 

No, I'm not. Updates, including BIOS updates, normally get picked up by Vantage soon after they're available for manual update. There should not be a three (or even two) release delay.

 

Something seems to be amiss with Vantage. You've already uninstalled/reinstalled so nothing obvious comes to mind.


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8 Posts

06-14-2021

Switzerland

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  • Message 6 of 17

Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 16:56 PM
Gotcha, thanks for your answer, I guess I will have to contact support.
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6998 Posts

10-29-2009

United States of America

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  • Message 7 of 17

Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 18:19 PM

That does not seem like correct behavior.  Could you please open a command prompt, enter the following command, and tell me the result?

wmic csproduct get name

 

 

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8 Posts

06-14-2021

Switzerland

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  • Message 8 of 17

Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 18:24 PM
Hi, the model number is 20Y1CTO1WW
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6998 Posts

10-29-2009

United States of America

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  • Message 9 of 17

Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 19:04 PM

Could you please zip up the log files at C:\ProgramData\Lenovo\ImController\SystemPluginData\LenovoSystemUpdatePlugin\logs and attach them here?  We can take a look and see why things apparently aren't working.

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8 Posts

06-14-2021

Switzerland

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  • Message 10 of 17

Re:Lenovo Vantage doesn't keep my P14s updated?

2021-06-14, 19:17 PM

It looks quite empty. Here you go:

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