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09-07-2020

DE

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  • Posts: 1
  • Registered: ‎09-07-2020
  • Location: DE
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Microphone Mute button stoped working on Think Pad P71

2020-09-07, 15:42 PM

Hello,

 

I suddenly found myself in a position where the microphone mute button on my P71 seems to no longer have an effect. I can still see the onscreen information when I press the button showing that the mic is either muted or unmuted and the LED goes on and off but the mic stays unmuted regardless. The same is true for the combination of Fn + F4.  

This occurred after I used Lenovo Vantage to check for updates and installed the latest version (9.2.0.1) of ThinkPad Hotkey Features Integration Package a few days ago.

All other Hotkeys work.

I already tried to manually install the ThinkPad Hotkey Features Integration Package Driver from the Lenovo Website but this had no effect.

 

My Thinkpad runs Windows 10 and was never upgraded from any other version of Windows.

Did anybody else encounter this problem? Is there a possibility to reinstall an older version of this driver or did somebody find a solution to this?

Best wishes

Wanja

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