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1 Posts

04-08-2021

Spain

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Mouse pointer disappear

2021-04-08, 14:48 PM

Hi, 

 

I've just bought a Lenovo Thinkpad P14s. 

 

From time to time, I think when working without the computer connected to power supply, the mouse pointer disappear. I can operate with the touchscreen, and at some point, the pointer/mouse/trackpad is back working.

 

Tried to run diagnostics, update drivers,...but not finding a solution.

 

Could anyone help on this?

 

Best,

 

Marc

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1676 Posts

01-08-2021

Philippines

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Re:Mouse pointer disappear

2021-04-08, 16:09 PM

Hello MarcUP,

 


Welcome to Lenovo Community

 


Kindly go to BIOS, load the default settings then save before exiting. 

If issues persists, follow the next steps please:

1. Start menu type "Mouse"
2. Click "Change Your Mouse Settings"
3. Click Additional Mouse Options
4. Click "Pointers" tab.
5. If there is a scheme, try setting it to NONE (at least for testing purposes).
6. "Enable Pointer Shadow" can also be disabled as it can cause issues with some applications, and the visual difference is minimal.
7. Then go to the "Pointer Options" tab and make sure "Hide Pointer While Typing" is NOT checked.

You may enable the "show location of pointer when I press the control key" feature to see if it helps you find the pointer the next time it disappears.

Hope this helps.

 


Regards, 
Lorenzo_Lenovo



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7 Posts

02-25-2021

France

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Re:Mouse pointer disappear

2021-04-14, 12:18 PM

you can see here, i had the same issue 

https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile-Workstations/P14s-trackpad-doesn-t-work-properly-after-sleep/m-p/5068070?page=1#5268596

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