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10-20-2018

United States of America

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Need Wireless Mouse Help

2018-10-20, 12:19 PM

I just bought my Lenovo P51 and so far, so good.  Im havin gissues with my mouse though.  Ive done everything from re-boot the mouse, change the battery, try a different port, and even uninstall the driver and restart the computer and nothin gis working.  My old mouse will work with no problems however its not equipped or ideal for CAD/Solidworks.  Can anyone help me get my new mouse to work.  It worked once for about 3 hours but nothing anymore.  The mouse im tryin gto use is a VicTsing MM057 2.4G Wireless Optical Mouse.  The computer will read it and accept it but the mouse wont move.  Any help is appreciated.  Thank you 

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1456 Posts

06-08-2013

Belgium

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Re: Need Wireless Mouse Help

2018-10-22, 11:14 AM
Mice usually use generic drivers. If it doesn't work, then it's dead. If you have other mice in the house that work, plug those in and see if they work to confirm.

Kind regards,

Jonas Hendrickx

Lenovo Insider, Windows Insider MVP

 

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3 Posts

10-20-2018

United States of America

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Re: Need Wireless Mouse Help

2018-10-22, 11:31 AM
Yes, i have other mice that work on my computer. i bought two of the same product and another of them work on mine or my coworkers computer and they both have brand new batteries. Is it an internal thing? The company is re sending them to me.
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