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5 Posts

02-23-2009

Denmark

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OpenGL display problems

2009-02-23, 9:34 AM

We have recently purchased a W500 for fluid simulation purposes.

 

However, as experienced by many users (apparently) I am experiencing some severe graphics problems when running my software.

 

Whenever OpenGL is enabled in the software it crashes as soon as I try to rotate / move my geometries. Furthermore, the geometry is displayed with surfaces going into infinity in random directions. If I deactive hardware rendering and only use software rendering everything works but at a greatly reduced speed. I basically get better graphics performance running on my other workstation through a VPN connection and this is far from acceptable.

 

On a side-note the laptop generates a high-frequency noise whenever I move a graphic item (e.g. the IE window or an object in CAD). Has anyone experienced this also? Is this an issue with all graphics cards or did we get a "faulty" one?

 

Hardware:

W500 model 4063WCC

 

OS:

Win XP SP2

 

Software:
Star-CCM+ v3.06.006 from CD-adapco

 

Driver packaging version:
8.543-081008a-070876C-Lenovo

 

BIOS version:
1.20

 

The Catalyst Control Center as well as Device Manager identifies the chip as ATI Mobility FireGL V5700. I changed the BIOS settings to "Discrete graphics" and disabled the autodetection of switchable graphics.

 

Any help or suggestions is greatly appreciated.

 

Regards,
Per

Message Edited by PAD on 02-23-2009 01:40 AM
Message Edited by PAD on 02-23-2009 02:04 AM
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23 Posts

01-03-2009

sweden

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  • Message 2 of 8

Re: OpenGL display problems

2009-02-23, 22:09 PM

Hi,

I did clean install of Vista Ultimate 64 with switchable graphic turn off in BIOS. To install latest ATI CC I had to use moder patch.

Now everything works fine. No crashes at all.

The only disadvantage is I cannot use switchable graphic.

If you are interested in that solution I can post manual how to build fully supported open gl lenovo w500. 

W500, 4058 CTO, W7 x64 Clean Install, ATI CC 10.8, discrete graphics only, latest bios and drivers.
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198 Posts

06-26-2008

Warszawa, Poland

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  • Message 3 of 8

Re: OpenGL display problems

2009-02-23, 22:26 PM

northmilo, he is already using discrete only as 8.543 doesn't support switchable 

 

PAD, could you try downloading opengl extension viewer from here - http://www.realtech-vr.com/glview/download.html 

Perhaps the driver didn't install correctly. If the OpenGL extension viewer crashes on 2.1 then it is so.

 

I think I've heard the sound you are taking about when using Revit Architecture in OpenGL mode. I would hear it everytime I moved the view and eventually when too much is done the sytem would beep loudly and the view froze for a fraction of a second. No crashes though. Windows interface doesn't produce the sound for me at the moment but I could swear it is sometimes there.

 

There is a method described here - http://forums.lenovo.com/lnv/board/message?board.id=W_ThinkPads&thread.id=556 - to install the latest ATI 8.563  driver but it only lists FirePro V5700 and in my experience it is only worse but hey, who knows, maybe it will work for you.

 

--
T540 i7 4700MQ, GT 730M, 8GB RAM, Win7
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5 Posts

02-23-2009

Denmark

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  • Message 4 of 8

Re: OpenGL display problems

2009-02-24, 8:17 AM

Thanks for the suggestions and links - I will have a closer look at this and give an update on my progress.

 

Btw. now when I open the control center I get the message:

 

"The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager."

 

The driver worked yesterday so this puzzles me quite a bit.

 

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5 Posts

02-23-2009

Denmark

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  • Message 5 of 8

Re: OpenGL display problems

2009-02-24, 9:11 AM

lukaszsw, I tried installing the v8.563 driver and I succeeded without any problems - the driver error when opening ATI control center even disappeared (for now). However, I still have the same graphics problems with my simulation software.

 

The OpenGL extension viewer ran through all tests and reported zero problems. But it only showed support for 13 out of 21 OpenGL 3.0 extensions and didn't run this test. With the previous driver it was 12 out of 21 extensions supported.

 

Another funny thing - when running the ATI control center the "ATI FirePro 3D Graphics" logo is displayed, but in the OpenGL extension viewer it's the logo for "ATI Radeon Graphics". Should this worry me? There has been a lot of postings with people concerned about a modified graphics chip that wasn't really OpenGL etc. etc.

 

northmilo, I would appreciate the description of the manual fix that made your problems disappear.

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23 Posts

01-03-2009

sweden

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  • Message 6 of 8

Re: OpenGL display problems

2009-02-24, 9:12 AM

PAD,

1.Go to http://www.driverheaven.net/modtool.php and download patch.

2.Go to http://ati.amd.com/support/driver.HTML and download latest CC/driver to ati3650

3.Switch to discrete and disable OS recognition in BIOS

4.Unistall Lenovo display driver via add/remove programs

5.Install downloded latest ATI driver (after instalator finish unpacking driver to  C:\ATI\SUPPORT\9-1_vista64_dd_ccc_wdm_enu_74234\Driver) stop process.

6.Go to dowloaded modder patch and run it (read the manual how to install modder)

7.Go to C:\ATI\SUPPORT\9-1_vista64_dd_ccc_wdm_enu_74234\Driver and hit setup.exe

After these steps you have no longer problems with opengl support and all your crashes disapears.

Message Edited by northmilo on 02-24-2009 10:13 AM
W500, 4058 CTO, W7 x64 Clean Install, ATI CC 10.8, discrete graphics only, latest bios and drivers.
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5 Posts

02-23-2009

Denmark

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  • Message 7 of 8

Re: OpenGL display problems

2009-02-24, 13:09 PM

northmilo, thank you for the info.

 

I had some time to experiment with the simulation software and it turns out that it is only the newest version that has the problems. So I'm going to investigate this a bit further before using any modded drivers.

 

I'll keep you updated.

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23 Posts

01-03-2009

sweden

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  • Message 8 of 8

Re: OpenGL display problems

2009-02-25, 12:21 PM

PAD,

As long as lenovo does`t release new swichable drivers for our laptops this is best solution to use modded ATI CC.

I was trying many solutions to fix the OpenGL 2.1 support with lenovo drivesrs and none was succesfull.

The strange was I had problems with intel 5300 wifi connections while working on factory windows.

Since I did clean install all my problems dissapear.

There must be an issue with factory settings which brings some troubles.

 

W500, 4058 CTO, W7 x64 Clean Install, ATI CC 10.8, discrete graphics only, latest bios and drivers.
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