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3 Posts

06-28-2018

AU

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  • Posts: 3
  • Registered: ‎06-28-2018
  • Location: AU
  • Views: 51
  • Message 1 of 1

P1 BSOD nvlddmkm.sys (Nvideo drivers)

2019-10-28, 23:01 PM

I have a very recent issue.  I am getting a Blue Screen of Death on my P1 only when I try to watch Netflix.  This impacts watching Netflix via a browser of using the Windows app.  

 

PN: 20MDCTO1WW

BIOS: N2EET42W 1.24 

winver: 1809 17763.737

Nvidea Drivers (current) 26.21.14.4097    [These have been downloaded directly from Nvidea for troubleshooting, with clean install option chosen]

Nvidea Drivers  (Previous)  25.21.14.2545

 

Current troubleshooting

Disabled hardware acceleration on Chrome

Attempted to force Chrome to use intel - through Nvideo control panel

Attempted to force chrome to use Nvidea - through Nvideo control panel

 

(review mini dump - I'm new to this but it doesn't provide a lot at initial glance - dump attached for reference)   

 

 I have read a lot of posts and a lot of people end up starting with a clean OS.  I REALLY want to avoid that.  I'm open to suggestions and interested ot know if others are experiencing the same issue.  

 

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