Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: P and W Series Mobile Workstations
All Forum Topics
Options

2374 Posts

04-20-2008

United States of America

19526 Signins

110956 Page Views

  • Posts: 2374
  • Registered: ‎04-20-2008
  • Location: United States of America
  • Views: 110956
  • Message 11 of 21

Re: P1 Gen 1 Thunderbolt has gone haywire.

2019-09-22, 19:08 PM

Your earlier post has confused me as to which Thunderbolt dock do you have. You stated that it was 170W. The workstation dock has two power bricks (65W for the dock, 230W for power passthrough). Can you please clarify?


P53 XEON 2276 BIOS 1.28 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.35, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Reply
Options

10 Posts

09-17-2019

United States of America

23 Signins

176 Page Views

  • Posts: 10
  • Registered: ‎09-17-2019
  • Location: United States of America
  • Views: 176
  • Message 12 of 21

Re: P1 Gen 1 Thunderbolt has gone haywire.

2019-09-22, 19:26 PM

The box reads:

ThinkPad Thunderbolt 3 Workstation Dock (170W) - US P/N 40AN0170US, and the bottom of the dock says the model number is DK1841

 

https://www.lenovo.com/us/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thunderbolt-WS-170W-Dock-US/p/40AN0170US

Reply
Options

2374 Posts

04-20-2008

United States of America

19526 Signins

110956 Page Views

  • Posts: 2374
  • Registered: ‎04-20-2008
  • Location: United States of America
  • Views: 110956
  • Message 13 of 21

Re: P1 Gen 1 Thunderbolt has gone haywire.

2019-09-22, 19:44 PM

Ah! I was unaware that there was another version of the dock with a 170W AC supply. I'm out of ideas now. The fact that Windows cannot find the controller leads me to believe that there is a system board issue. Time for service.


P53 XEON 2276 BIOS 1.28 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.35, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Reply
Options

10 Posts

09-17-2019

United States of America

23 Signins

176 Page Views

  • Posts: 10
  • Registered: ‎09-17-2019
  • Location: United States of America
  • Views: 176
  • Message 14 of 21

Re: P1 Gen 1 Thunderbolt has gone haywire.

2019-09-22, 19:49 PM

Ah, oh well! Thanks again for the help.

Reply
Options

2374 Posts

04-20-2008

United States of America

19526 Signins

110956 Page Views

  • Posts: 2374
  • Registered: ‎04-20-2008
  • Location: United States of America
  • Views: 110956
  • Message 15 of 21

Re: P1 Gen 1 Thunderbolt has gone haywire.

2019-09-22, 19:54 PM

One more thing to try as a longshot:

https://download.lenovo.com/pccbbs/mobiles/n2erg09w.exe

 

Intel Management Engine 12.0 Firmware for Windows 10 (Version 1703 or later)- ThinkPad P1, X1 Extreme

  • 12.0.35.1427

 


P53 XEON 2276 BIOS 1.28 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.35, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Reply
Options

1 Posts

01-06-2020

United States of America

1 Signins

16 Page Views

  • Posts: 1
  • Registered: ‎01-06-2020
  • Location: United States of America
  • Views: 16
  • Message 16 of 21

Re: P1 Gen 1 Thunderbolt has gone haywire.

2020-01-06, 22:33 PM

I am having a similar problem with the Thunderbolt 3 docking station no longer working.  Were you able to resolve your issue?  

Reply
Options

27 Posts

09-07-2019

Ireland

32 Signins

247 Page Views

  • Posts: 27
  • Registered: ‎09-07-2019
  • Location: Ireland
  • Views: 247
  • Message 17 of 21

Re:P1 Gen 1 Thunderbolt has gone haywire.

2020-02-21, 15:14 PM
Reply
Options

1 Posts

01-03-2019

Canada

2 Signins

13 Page Views

  • Posts: 1
  • Registered: ‎01-03-2019
  • Location: Canada
  • Views: 13
  • Message 18 of 21

Re:P1 Gen 1 Thunderbolt has gone haywire.

2020-04-11, 1:50 AM

I recently began having an almost identical problem with my Lenovo X1 Extreme.

 

It first started happening 2 days ago when I tried to connect my "Thinkpad Thunderbolt 3 Workstation Dock" and set-up a multi-monitor setup. Everything started acting very strange and unpredictable.

 

The Device Manager refreshing like a YoYo. Finally, the PC would'nt even boot or repair.

 

I did a completely new install of Windows 10 from on new partition, and problem returned. ON just the laptop. I patched Windows to latest, and the issue was still there (YoYo Device Manager tree). Have not even tried to connect Dock yet. No external devices of any kind, just power plugged in. Only did Windows and Lenovo updates. Nothing else attached to the laptop, no external monitor, no mouse, no keyboard.

 

As far as I can see, the "Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)" item is randomly appears once, twice, or not at all under  the "Universal Serial Bus controllers" in the Device Manager tree with each refresh. I assume that's what's trying to be installed and failing, triggering the refresh?

 

I'm lost.

Reply
Options

438 Posts

07-08-2019

Canada

649 Signins

7723 Page Views

  • Posts: 438
  • Registered: ‎07-08-2019
  • Location: Canada
  • Views: 7723
  • Message 19 of 21

Re:P1 Gen 1 Thunderbolt has gone haywire.

2020-04-11, 21:40 PM

Hi @Kelly45 @joc123 @Grizzly1967 ,

 

Please check that you have installed the latest BIOS and both Thunderbolt firmware and software as listed on your machine's Lenovo Support page. There have been recent updates regarding those, and there are mentions of improved Thunderbolt device connectivity in the Release notes.

 

Please report back your success/failure,

 

Martin

Using Browser Search to find your answers in Lenovo and Moto Community

I'm a volunteer, NOT a Lenovo employee.
If I solved your issue, please click Accept as a Solution.
If my post helped, consider giving me a Thumbs Up.

Main: P52 (I7-8750H P1000 FHD 16GB 2TB-SSD 1TB-HDD)
Also, 2x M820z, 1x P520c, 1x ideaCentre 300S-11IBR

Reply
Options

1 Posts

04-17-2020

United States of America

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎04-17-2020
  • Location: United States of America
  • Views: 5
  • Message 20 of 21

Re:P1 Gen 1 Thunderbolt has gone haywire.

2020-04-17, 14:48 PM
Hello, Still having the same issues that have been mentioned throughout the thread. after performing the updates you listed in your post.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms