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30 Posts

10-04-2015

FR

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P50 warranty transferable?

2018-10-12, 16:30 PM

Hi,

I'm going to buy a Lenovo P50, which is still under warranty.

Is its warranty transfered with the machine, as this webpage tend to say?

https://support.lenovo.com/fr/fr/solutions/ht117676:

"In general, the Lenovo warranty is tied to the machine and is determined by the system type and serial number. The warranty is with the system, not the individual owner, so there is nothing to transfer."

 

On mention is not very clear yet:

"There may be some considerations for systems sold as refurbished, and buyers and sellers of systems should make sure that the particular model of system can be serviced in the country in which the new owner will use it.

International warranty coverage / eligibility can be determined based on product type via this page on our Support Page".

 

What is the answer regarding a P50?

 

Best regards

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1 Posts

03-11-2015

MY

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Re: P50 warranty transferable?

2018-10-12, 16:37 PM

Hi, can give additional information about your inquiry? Are you confirming if another person can claim warranty for P50? Or you want to know if P50 have International Warranty Service?

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30 Posts

10-04-2015

FR

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Re: P50 warranty transferable?

2018-10-12, 17:20 PM

I indeed would like to know if I buy this P50, if I could use its warranty in case of hardware failure for example.

About International Warranty Service, this P50 will stay in the same country where it was bought, so there is no international aspect in my question.

 

Thanks for your help.

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11289 Posts

01-02-2010

US

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Re: P50 warranty transferable?

2018-10-12, 17:48 PM

If the machine is sold, it is still covered under its original waranty


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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11777 Posts

11-30-2015

PH

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Re: P50 warranty transferable?

2018-10-12, 17:55 PM

Hi nibalo,

 

Greetings.

 

In addition, as per this article:

 

"If you had purchased your machine from a retailer, business partner, reseller, Lenovo starts the Base Warranty at the time the shipment was purchased by the retailer, business partner, or reseller from Lenovo. To compensate for the time the computer may have sat in a warehouse or on the shelf unsold, Lenovo generally adds an additional month to the Base Warranty, Lenovo allows date to be adjusted."

 

"Base warranty is the manufacturing warranty to protect the product once it leaves the factory.
Once you buy the product and re-register the product, Lenovo deactivates the base warranty, and activates the consumer warranty"

 

If you buy this machine from a person that have already activated the consumer warranty, you can still avail of the remaining warranty the laptop have (The warranty is with the system, not the individual owner,). You can call in technical support to avail for the service.

 

Regards

 



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41 Posts

04-03-2018

GB

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Re: P50 warranty transferable?

2018-10-12, 22:04 PM
install Lenovo Vantage if it is not already, on the home page of the app will be your Alpha numeric Serial Number. ,Make an account with Lenovo web site and use the tool to find your machine via the serial number add that to you account and you should be good to go.

I bought my machine second hand, it had almost 3 years still left ( :o) fortunately I have had zero issues with my P50.
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