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5 Posts

11-03-2011

CL

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Re: P51s external monitor random shut off

2019-09-25, 21:38 PM

 wrote:

Hello @WilbertWaterbur, please see below a screenshot as an example on my Device Manager. The ones inside the rectangle are all audio devices associated to a graphics card. I have all of them disabled.

 


 

this worked for me

 

Admin note: quote added of post responded to

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29 Posts

11-30-2017

US

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Re: P51s external monitor random shut off

2019-09-26, 5:43 AM

 wrote:

this worked for me


 

@felipeguillon What worked for you?

 

 

(Dec'17) ThinkPad P51s | i7-7500U 4MB-3.5GHz | Win10 Pro 64 | 16GB DDR4 | NVIDIA QuadroM520 2GB GDDR5 | 512GB SSD | USB-C T-bolt 3
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5 Posts

11-03-2011

CL

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Re: P51s external monitor random shut off

2019-09-26, 12:44 PM

@MariaR08 what worked for me was to disable display audio devices as sugested by @crendon on a previous post. i'm attaching a screen shot of my device manager showing the sole device i had to disable 

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6 Posts

09-13-2018

ES

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Re: P51s external monitor random shut off

2019-09-29, 6:17 AM

This is the second time Lenovo replaces the mainboard of my P51s but the problem remains..

 

 

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6 Posts

07-01-2017

DE

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Re: P51s external monitor random shut off

2019-10-21, 8:10 AM

Disable Intel Display Audio in Device Manager....This work for me !!!!!

 

Finally I can work normally.... 

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1 Posts

08-02-2015

Bosnia&Herzegovina

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  • Message 116 of 117

Re:P51s external monitor random shut off

2020-06-01, 22:27 PM

I have similar problem with my T570. And it started almost one year ago. Usually it helped when I open lid and hold it opened. 

 

Few days ago I reinstalled Windows OS (new SSD), and the problem is here from the first day. 

 

And it's really annoying!!!

 

I tried with disabling Intel Audio driver, and at first it helped. But now, it is happening again, although less frequently. But I am pretty sure that it has something with driver for Intel HD Graphics 620 driver.

 

When I play games it never happens. Only when doing regular tasks.

 

Today I updated driver for Graphics and no change.

 

PS. This morning it started as usual for few seconds displays switches off/on. When I disabled HD Graphics 620 driver, it stopped.

 

PS #2. Few hours after I disabled ntel HD Graphics 620 driver, display is okay, not a single flickering.

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1 Posts

08-27-2020

US

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  • Message 117 of 117

Re:P51s external monitor random shut off

2020-08-27, 14:56 PM

Back on page 4, someone suggested disabling display audio. I disabled Lenovo Display Audio in Device Manager and I am no longer having any shutoff issues when using an HDMI connection. 

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