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2 Posts

02-17-2019

Italy

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-17, 16:37 PM

Same problem... I'm waiting

:smileysad:

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4 Posts

02-04-2019

China

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-18, 5:10 AM

How long does it take for intel to fix this problem?

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9 Posts

02-13-2019

United States of America

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-19, 2:31 AM
Lenovo should be responsible for the problem, not Intel. At least, Lenovo should have had a full range test before launch the microcode.
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6745 Posts

10-29-2009

United States of America

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-19, 13:38 PM

Admin: This solution was converted to a Knowledgebase article found here:
https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P52-4K-reboot-three-times-forever-after-Update-Intel-ME/ta-p/4422995

 

All,

 

I was able to recover my ThinkPad P52 and ThinkPad P72 with a package that we received from Intel.  These steps also work for P1/X1 Extreme.  Here are the steps:

 

1.  Plug in AC power

2.  Reboot the system (we want to start from a freshly-booted state)

3.  Save this file to your PC: [Admin: see Knowledgebase article]

4.  Unzip the file to some folder on your PC

5.  From the unzipped folder, right-click on SleepResumeUpdateFW_Reset.cmd and choose Run as Administrator

6.  If you see a screen like "Windows protected your PC", you may need to click on More info and and then click on Run anyway.

7.  If you see a screen like "Do you want to allow this app to make changes to your device", click on Yes.

8.  The system will go to sleep for 30 seconds, and then wake up automatically.  Please do not try to wake it up manually.  Just wait.

9.  After the system wakes up, you should see the firmware flashing to the new version, it may take a couple minutes, please don't interrupt it.

10.  The system will reboot automatically, after this, the problem should be gone

11.  To confirm the new firmware updated successfully, reboot and press F1 to enter BIOS Setup, then look for "ME Firmware Version" 12.0.24.1314

0 person found this solution to be helpful.

This helped me too

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15 Posts

01-30-2019

Germany

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-19, 14:01 PM
Hi,
thank you very much!

This solved the problem for me!

Bios says 1.17 and ME is 12.0.24.1314.

Greetings from Germany

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9 Posts

02-13-2019

United States of America

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-19, 14:12 PM

The solution works for me. P52, 8850H CPU with vpro. Thanks for everything!

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4 Posts

02-04-2019

China

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-19, 14:13 PM

@someotherguy

Good job ! Thank you very much.

My thinkpad is P1 (CPU i7-8850 with vpro). Please confirm if it can be used for P1 as soon as possible.

Looking forward to your reply.

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6745 Posts

10-29-2009

United States of America

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-19, 14:28 PM

 wrote:

My thinkpad is P1 (CPU i7-8850 with vpro). Please confirm if it can be used for P1 as soon as possible.

Looking forward to your reply.


I hope to have an answer tomorrow.

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12 Posts

04-22-2013

United States of America

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-19, 15:54 PM

Thanks for the possible good news, I'll look for your confirmation for the x1 extreme as well.

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2 Posts

02-17-2019

Italy

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Re: P52 4K, reboot three times forever, after Update Intel ME 12.0 Firmware. Via Lenovo Vantage

2019-02-19, 16:03 PM

On my P52 rebooting problem solved!

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