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6 Posts

03-27-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 1 of 6

P70 - USB 3 port power?

2021-03-27, 11:22 AM

Has anyone else with a P70 noticed that the three USB ports on the right hand side are not able to supply enough power for a USB attached 2.5" HDD or SSD?

 

I thought that I just had an issue with Windows not picking up USB HDD and SSD drives on those ports as you'd plug a drive in, you'd get the Windows "new device" sound followed almost immediately by the "device removed" sound ... the port on the left works fine with USB HDDs and SSDs and the lightning ports on the back are fine with them too. The right hand side ports are all OK with USB pen drives and USB connections to my PicoScope but SSDs and HDDs - nope...

 

Thought that I'd try using a powered USB 3 hub on the right hand side ports and see what happened and that was absolutely fine with connecting a USB 2.5" HDD or SSD so it looks like there's a power constraint on those ports which is annoying on what is supposed to be a "Workstation" grade machine.

 

I'm sure that I didn't have issues with using external USB drives originally and of course my Warranty expired in November 2020 ... **bleep**!

 

Anyone else hit this?

 

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1570 Posts

01-08-2021

Philippines

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Re:P70 - USB 3 port power?

2021-03-27, 17:09 PM

Hello Bassfiend,

 


Welcome to Lenovo Community

 

I suggest that you share the machine type model / MTM (ex. 81C70000RK) from the sticker as it would help us detail more about your machine variant.
 
It would also help running diagnostics.
 
Update us how it goes.

 


Regards, 
Lorenzo_Lenovo



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6 Posts

03-27-2021

United Kingdom of Great Britain and Northern Ireland

6 Signins

60 Page Views

  • Posts: 6
  • Registered: ‎03-27-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 3 of 6

Re:P70 - USB 3 port power?

2021-03-27, 22:46 PM

Thanks Lorenzo ...

 

The sticker in the battery bay says "Type 20ER-S00500 S/N xxxxx"...

 

Cheers

 

Phil

 

 

Moderator comment: Serial number(s) removed to protect member from mischief. (NateS)

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1570 Posts

01-08-2021

Philippines

103 Signins

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  • Posts: 1570
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  • Message 4 of 6

Re:P70 - USB 3 port power?

2021-04-14, 19:44 PM

Sorry for the late reply.

 

I suggest that you share the machine type model / MTM (ex. 81C70000RK) from the sticker as it would help us detail more about your machine variant.
It maybe power related as most external device may require it but the machine type model can help us check specific to the machine.

 


Regards, 
Lorenzo_Lenovo



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6 Posts

03-27-2021

United Kingdom of Great Britain and Northern Ireland

6 Signins

60 Page Views

  • Posts: 6
  • Registered: ‎03-27-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 5 of 6

Re:P70 - USB 3 port power?

2021-04-15, 18:06 PM

Hi Lorenzo,

 

The only sticker that I can see on the unit is the one that I gave you the details for above - that's inside the battery compartment.

 

I don't see any other stickers on it...

 

You said about running diagnostics - what diagnostics are you suggesting?

 

Cheers

 

Phil

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1570 Posts

01-08-2021

Philippines

103 Signins

7885 Page Views

  • Posts: 1570
  • Registered: ‎01-08-2021
  • Location: Philippines
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  • Message 6 of 6

Re:P70 - USB 3 port power?

2021-04-30, 20:37 PM

Sorry for the late reply

 

 

Kindly check the link for BIOS diagnostics
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p70/videos/vid100750-how-to-enter-the-bios-setup-utility-in-window-8-10


For diagnostics via support site:
https://pcsupport.lenovo.com/ph/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p70/diagnostics


Hope this helps

 

 


Regards, 
Lorenzo_Lenovo



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