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8 Posts

11-23-2019

Brazil

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P72 - Quadro P4200 problem - Hardware?

2019-11-23, 3:44 AM

Hello Everyone!  My first post here!

 

I am having a big videocard problem and don't know if is the hardware because sometimes works pretty good!

Sending 2 videos to you guys check it out.

 

Video 1 -  Inside windows 10 with Quadro P4200 working

 

Video1

 

As u can see the driver is working and i can open Maya/Zbrush  per example  and working 100% good!  

Machine flawless and working 100% good ( it's a FANTASTIC MACHINE! )  Everything ultra smooth , so fantastic.

 

but.............

 

Video 2-  Booting machine next day

Looks like the bios or windows doesn't turn on Nvidia software/hardware.

The machine reboot several times and when i enter inside windows the Nvidia Videocard is not loaded.

A lot of glitches and weird noises at monitor.

 

Video 2

 

I already tried a lot of configs, remove extra HDS/memory,  Windows 10 or Workstation, a lot of bios settings and nothing.

This happens with external monitor or the Thinkpad. Never use overclock .

 

If looks like more a hardware failure... it's better send to repair right?

Or this is software?  ( already tried a lot of nvidia drivers versions   )

 

 

Let me know.

 

 

 

 

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8 Posts

11-23-2019

Brazil

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Re:P72 - Quadro P4200 problem - Hardware?

2021-04-14, 9:55 AM

Hello!  

 

Thanks very much for the help!

 

But after contact lenovo and run some diagnostics, the problem was bad GPU!

 

They changed the motherboard and now it's working flawless.  

 

So fantastic Lenovo Support,  even here in Brazil!.   Soon i will upgrade to P17 with sure!

 

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3 Posts

04-12-2021

Brazil

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Re:P72 - Quadro P4200 problem - Hardware?

2021-04-12, 15:51 PM

Hello dear friend, I believe I can help you to define what is the real problem of your P72 machine. Can you share your vBIOS file of the P4200 GPU here? With that in hand I will be able to make a more accurate assessment of your case .. to extract the vBIOS file you can use the GPU-Z program

 

https://www.techpowerup.com/gpuz/

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8 Posts

11-23-2019

Brazil

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  • Message 3 of 12

Re:P72 - Quadro P4200 problem - Hardware?

2021-04-14, 9:55 AM

Hello!  

 

Thanks very much for the help!

 

But after contact lenovo and run some diagnostics, the problem was bad GPU!

 

They changed the motherboard and now it's working flawless.  

 

So fantastic Lenovo Support,  even here in Brazil!.   Soon i will upgrade to P17 with sure!

 

0 person found this solution to be helpful.

This helped me too

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3 Posts

04-12-2021

Brazil

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Re:P72 - Quadro P4200 problem - Hardware?

2021-04-14, 12:49 PM

You are in Brazil? What a coincidence, I am also here, I have family members in Switzerland and also in Brazil .. glad that Lenovo solved your problem, but just for the sake of personal testing, would you mind sharing your vBIOS P4200 with me? I will be grateful for the kindness ..

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8 Posts

11-23-2019

Brazil

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Re:P72 - Quadro P4200 problem - Hardware?

2021-04-14, 14:37 PM

Yeap! cool,  Some friends are in Switzerland too ^^

 

I can't send the bios from P4200  :( ,  they upgraded my motherboard to P5200  (no P4200 in stock, ultra luck! )  

I can send from P5200 if u want.

 

 

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3 Posts

04-12-2021

Brazil

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Re:P72 - Quadro P4200 problem - Hardware?

2021-04-14, 19:25 PM

Wow, how lucky they gave you a version with P5200, for sure a lot more performance in addition to being 16 Gb of Dedicated Video Memory... can you share the vBIOS of the P5200 ? it would also be very useful for me, I will be grateful for the favor

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8 Posts

11-23-2019

Brazil

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Re:P72 - Quadro P4200 problem - Hardware?

2021-04-14, 19:51 PM

Ultra lucky!    More memory..  and powerful.........

 

I really tried..  impossible... look

 

 

 

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315 Posts

09-04-2019

United States of America

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Re:P72 - Quadro P4200 problem - Hardware?

2021-04-15, 18:16 PM

New Quadro drivers are out on the NVDA website.

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8 Posts

11-23-2019

Brazil

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  • Message 9 of 12

Re:P72 - Quadro P4200 problem - Hardware?

2021-04-19, 10:52 AM

I tried..  blocked too  =/

 

 

 

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1706 Posts

01-08-2021

Philippines

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Re:P72 - Quadro P4200 problem - Hardware?

2021-04-19, 16:15 PM

Hello levix,

 

 

Greetings

 

 

For updates: either drivers, firmware or BIOS, we highly recommend to do it via the support site.
Then you can try tru Vantage app.

Glad to hear that Lenovo tech support fixed your machine

Stay safe

 


Regards, 
Lorenzo_Lenovo



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