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23 Posts

06-24-2010

Taiwan

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  • Message 21 of 59

Re: Seagate Momentus XT

2010-07-21, 1:38 AM

 


wrote:

Hmm, interesting ... since Seagate sent me a new XT drive ... several days ago now ... my XT drive has been working great and fast


 

How about the new version of ThinkVantage Toolbox? I don't get any BSOD for my XT driver, only when I execute the new version Toolbox (the old one work fine).

 

What's the firmware version? same with the old one?

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250 Posts

04-18-2010

USA

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  • Message 22 of 59

Re: Seagate Momentus XT

2010-07-21, 2:07 AM

Have not tried the new version of toolbox.

 

Firmware version is the same.

 

However I did run the Seagate tools to test the drives: Old one failed the self test, new one passes.

 

Try downloading the Seagate tools and see what it reports.

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10 Posts

10-27-2009

Taiwan

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  • Message 23 of 59

Re: Seagate Momentus XT

2010-07-21, 18:00 PM

Seagate has just released a new firmware SD23.

It might fix the freeze caused by auto spin down.

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250 Posts

04-18-2010

USA

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  • Message 24 of 59

Re: Seagate Momentus XT

2010-07-21, 21:33 PM

Do you have a link ... I don't see anything.

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10 Posts

10-27-2009

Taiwan

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  • Message 25 of 59

Re: Seagate Momentus XT

2010-07-21, 21:46 PM

Here's the link

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=215451&NewLang=en

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41 Posts

01-25-2010

Kirkland, WA, USA

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  • Message 26 of 59

Re: Seagate Momentus XT

2010-07-21, 22:12 PM

SD23 is the firmware upgrade I was expecting and mentioned previously.  I was told it would fix the problems (i.e. hangs, BSOD, long delays) caused by a power-saving frequent spin-down feature they had implemented at the drive controller level.  It turned out to cause problems, so I believe they disabled it.  The drive should still spin-down/up according to your operating system setting, however.

 

The Lenovo ThinkVantage Toolbox utility was pulled from the website while they work on fixes.

 

mtissington:  if your old drive was failing the Seagate diagnostics, then it probably had some other problem, too.  Mine would pass diagnostics all day, but fail intermittently due to the firmware bug.  In this scenario, the drive might work for days, and then fail, depending on what you are doing, and whether it had spun down.

--Steve
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10 Posts

10-27-2009

Taiwan

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  • Message 27 of 59

Re: Seagate Momentus XT

2010-07-21, 22:25 PM

Are you guys able to update to SD23?

I gott the "Model Matched, No Firmware Matched!  Will not download firmware." message.

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6 Posts

02-20-2009

Germany

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  • Location: Germany
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  • Message 28 of 59

Re: Seagate Momentus XT

2010-07-22, 19:00 PM
Yep, same issue here with the update :/
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250 Posts

04-18-2010

USA

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  • Message 29 of 59

Re: Seagate Momentus XT

2010-07-22, 20:34 PM

Applied the update firmware with no problems.

The drive is in the main drive slot and I have no other drives connected.

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5 Posts

09-16-2008

Sønderborg, Denmark

59 Signins

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  • Message 30 of 59

Re: Seagate Momentus XT

2010-07-22, 20:43 PM

I'm having the very same issue going on here.

 

Machine: T61p 6457-7XG, Windows 7 64-bit, Momentus XT 500GB

 

After a handful of tryouts with ThinkVantage Toolbox, the Windows 7 64-bit installation was more or less dead. I have reinstalled the OS, without downloading any Lenovo tools. So far, Windows 7 is working.

I experienced a BSOD, the 2160 Device Error and multiple applicationhangs (Toolbox) before the machine decided to reboot.

 

The ThinkVantage Toolbox is still temporarely removed from Lenovo.

 

The Drive Detect Software from Seagate can't be downloaded. I've got the new firmware though, but so far I haven't updated.

 

I haven't before seen such a meltdown, but I rest assure. Lenovo, PC-Doctor and Seagate are sweating bullets, trying to find a workaround for this bug. Thumbs up ! :)

 

Kindest regards

Brian

[IBM ThinkPad 700C, 365XD, 770Z]
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