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16 Posts

04-21-2021

Poland

8 Signins

90 Page Views

  • Posts: 16
  • Registered: ‎04-21-2021
  • Location: Poland
  • Views: 90
  • Message 11 of 12

Re:The previous system shutdown at 13:07:26 on ‎26.‎05.‎2021 was unexpected.

2021-06-18, 7:03 AM

Hello,

 

So far so good.

I think I spotted what may be a problem.

I didn't change anything then this:

 

2021-06-09 10:32 - completely freezed. Needed to turn it off manually by pressing and keeping the power button for 10 seconds.


2021-06-09 22:00 - I disabled HWInfo at the system startup, to avoid loading some drivers that it loads into a system. To check if they could be a reason. I also disabled steam.


2021-06-11 21:33 - Windows 10 May 2021, version 21H1 Update: https://go.microsoft.com/fwlink/?linkid=2132062#windowsupdate=19043 + windows update drivers update


2021-06-13 11:15 - completed hardware testing - memory, cpu, moetherboard, quick battery tests and fans tests and passed. see "2021-06-13 Lenovo BIOS hardware testing tools - result logs" dir.


2021-06-14 20:35 - Well - maybe it's ridiculous, or maybe not: https://www.hwinfo.com/forum/threads/sudden-shutdown.5638/ I've stopped HWInfo and removed it from the startup. Let's see next days how is it.

 

The last step, so not running HWiNFO and removed that from the startup process may be crucial.

HWiNFO loads some drivers that may not be stable depending on a motherboard.

 

Let's see how it will be in weeks if there are no shutdowns or freeze.

 

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3217 Posts

01-08-2021

Philippines

256 Signins

16275 Page Views

  • Posts: 3217
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 16275
  • Message 12 of 12

Re:The previous system shutdown at 13:07:26 on ‎26.‎05.‎2021 was unexpected.

2021-06-23, 21:03 PM

We appreciate for keeping us posted here.
Hopefully it will continue to work fine.
Let us know whether there are additional progress.
Take care

 


Regards, 
Lorenzo_Lenovo



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