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2 Posts

11-18-2019

US

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Thinkpad P1 Gen 2 Bluetooth Mic Stopping Every 5 Minutes

2019-11-19, 0:02 AM

I have a Plantronics Voyager Legend, and every 5 minutes on my Skype call, the mic gets disabled. The speaker on the headset works well though.

 

The bluetooth device is working properly as I can use it with no problems on my Carbon X1.

 

I am using a Thinkpad P1 Gen 2, using Windows 10, and most updated version of Skype Desktop and updated firmware of bluetooth device.

 

Thanks!

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5 Posts

11-18-2019

CN

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Re: Thinkpad P1 Gen 2 Bluetooth Mic Stopping Every 5 Minutes

2019-11-20, 2:25 AM

Hi,

I am not sure it is a hardware issue or driver issue, maybe you can try to uninstall bluetooth driver then install the latest one, then try again, after that, the problem if still happen, please ask after-sale for more help.

If this problem canbe fixed, please mark this as resolved, thanks!

 

 

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2 Posts

11-20-2019

DE

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Re: Thinkpad P1 Gen 2 Bluetooth Mic Stopping Every 5 Minutes

2019-11-22, 15:57 PM

I tried exactly that, and it didn't work. I was just in a call, and my microphone was killed 15 minutes into the call. I also tried a bunch of other device manager things, installing and uninstalling and updating etc, which also did not work. I also tried unpairing and repairing my headset, which also did not work.

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1 Posts

06-05-2020

US

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Re:Thinkpad P1 Gen 2 Bluetooth Mic Stopping Every 5 Minutes

2020-06-22, 11:32 AM

I have exactly the same problem with my new c940. Did you find out what was the problem?

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2 Posts

11-20-2019

DE

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Re:Thinkpad P1 Gen 2 Bluetooth Mic Stopping Every 5 Minutes

2020-06-22, 12:18 PM

No, unfortunately I did not. It doesn't seem like Lenovo cares about it either =(

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1 Posts

09-09-2020

FR

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Re:Thinkpad P1 Gen 2 Bluetooth Mic Stopping Every 5 Minutes

2020-09-09, 6:05 AM

I have the exact same problem with my Bose QC35 II, no clue what to do ?

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1 Posts

09-09-2020

PK

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Re:Thinkpad P1 Gen 2 Bluetooth Mic Stopping Every 5 Minutes

2020-09-09, 12:04 PM

Get help here https://forums.lenovo.com/topic/new/1306/4577414/4578535

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