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ThinkPad NotebooksThinkPad: P and W Series Mobile Workstations
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2 Posts

03-12-2019

US

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  • Posts: 2
  • Registered: ‎03-12-2019
  • Location: US
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Thinkpad P1 workstation screen damage

2020-03-03, 5:49 AM

Today I found out my the LCD panel of my laptop came off and was damaged when I kept it safe and secure in my bag.

The customer support told me the replacement fee would be around $1100 (including labour) and is not included in the warranty which is so ridiculously expensive so I want to replace it myself.

Only the glass of the LCD is damaged (cracked screen) but the colours seem OK.

Is there any way I can order the part myself and replace it? (not the whole lcd panel just the damaged part)

 

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328 Posts

11-26-2019

HK

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  • Posts: 328
  • Registered: ‎11-26-2019
  • Location: HK
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Thinkpad P1 workstation screen damage

2020-03-03, 7:30 AM
First, allow me to clarify that the support did nothing wrong in this case. Damaged screens are not covered by warranty most of the time (this includes devices from other brands). I would suggest you bring your laptop to a 3rd party local store and ask the technician to fix it for you.
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