English Community

ThinkPad NotebooksThinkPad: P and W Series Mobile Workstations
All Forum Topics
Options

1 Posts

09-09-2020

AR

1 Signins

10 Page Views

  • Posts: 1
  • Registered: ‎09-09-2020
  • Location: AR
  • Views: 10
  • Message 1 of 2

Thinkpad P52S on third trip to service centre

2020-09-09, 11:46 AM

The Thinkpad will not boot from NVMe and so far the service centre has changed the flex, the plastic laptop base and applied a hotfix.

I'm losing all confidence in the service centre and since it's still under warranty until May next year, I'm left with little choice.

When I take it in on Friday for the third time, I'm not confident they will actually fix the problem.

What should I do?

 

Attached is all I'm able to get to.

 

Reply
Options

5629 Posts

06-27-2008

US

28497 Signins

1628167 Page Views

  • Posts: 5629
  • Registered: ‎06-27-2008
  • Location: US
  • Views: 1628167
  • Message 2 of 2

Re:Thinkpad P52S on third trip to service centre

2020-09-09, 17:32 PM

@ Splinterdog wrote:
 

 

The Thinkpad will not boot from NVMe and so far the service centre has changed the flex, the plastic laptop base and applied a hotfix.

I'm losing all confidence in the service centre and since it's still under warranty until May next year, I'm left with little choice.

When I take it in on Friday for the third time, I'm not confident they will actually fix the problem.

What should I do?

 

Attached is all I'm able to get to.

 

 

 

Good day and welcome to the community.

Sorry you're having difficulty.

 

From the image you posted, the machine is not even seeing the SSD. Makes me wonder if there's a problem with the physical drive connector.

If you boot into UEFI/BIOS is the SSD even seen?

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete