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44 Posts

03-30-2015

Hamilton Ontario

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  • Posts: 44
  • Registered: ‎03-30-2015
  • Location: Hamilton Ontario
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  • Message 11 of 16

Re: Troubleshooter Prevented From Starting: 0x8E5E0247

2015-07-10, 18:28 PM

Any idea why Lenovo continues to offer the Turbo Memory driver when it's so well known for causing problems with Windows7?

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55 Posts

08-04-2015

United States of America

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  • Registered: ‎08-04-2015
  • Location: United States of America
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  • Message 12 of 16

Re: Troubleshooter Prevented From Starting: 0x8E5E0247

2018-02-21, 0:10 AM
I have a slightly different W500 than yours but all your problems and more just trying to install drivers. I had this problem, despite not having the "Turbo Memory" cardlet.
I have worked on systems for 35+ years. I can no longer recommend or permit Lenovo where I am.

You seem to "need" the Intel matrix driver crapware to get AHCI SATA support. But it breaks the troubleshooter and UAC pops up all the time asking if it's OK to do things like access Device Manager. It makes the machine almost unusable.

Also I have the legendary "driver not signed" aka "Unsigned driver" error immediately upon running TVSU (ThinkVantage System Update).

I got TVSU from the EOL ghetto Lenovo set up, and the first thing it does is demands .NET then downloads a newer version of itself which includes SWIX64 aka tvsuhd64.sys.

SWIX64 aka tvsuhd64.sys is needed apparently for TVSU to check out your hardware to decide what drivers to download/install. But that driver can't because Lenovo didn't bother to digitally sign it.

This is why I will never allow Lenovo in here ever again- support seems designed to make it impossible to maintain machines. When the corporation decide to EOL you, they make only defective software available.
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55 Posts

08-04-2015

United States of America

59 Signins

427 Page Views

  • Posts: 55
  • Registered: ‎08-04-2015
  • Location: United States of America
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  • Message 13 of 16

Re: Troubleshooter Prevented From Starting: 0x8E5E0247

2018-02-21, 0:29 AM


TVSU can't determine the hardware because SWIX64 is not signed by Lenovo. As a result it downloads only a paltry 11 files and misses several drivers.

Since TVSU provided by the EOL page does NOT work due to the infamous "Windows requires a digitally signed driver" error, I will have to do it all manually. Since Lenovo won't sign the driver. (Even then I don't know how to get other unsigned drivers to work, and I have several that need to run.)

I need to install the Intel Chipset driver first. Then I'd think I'd need something to support ACHI (this is the BIOS selection) for max speed and to better support the hybrid HD. Intel Matrix screws up the system so where do I go to find support for ACHI-SATA? Lenovo doesn't have anything but defective software online now for this machine.

After those two are installed then I hope to try "ThinkPad Switchable GraphicsDriver Win7--7vd619ww.exe" from the EOL page (if I can find that page again).

Also the Fingerprint sensor (the hardware is confirmed as working 100%) won't work either.

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55 Posts

08-04-2015

United States of America

59 Signins

427 Page Views

  • Posts: 55
  • Registered: ‎08-04-2015
  • Location: United States of America
  • Views: 427
  • Message 14 of 16

Re: Troubleshooter Prevented From Starting: 0x8E5E0247

2018-02-21, 0:33 AM
That Rapid Storage driver for ICH9 does not seem to work? Can you try to find an Intel link? I am assuming Intel wrote it.
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55 Posts

08-04-2015

United States of America

59 Signins

427 Page Views

  • Posts: 55
  • Registered: ‎08-04-2015
  • Location: United States of America
  • Views: 427
  • Message 15 of 16

Re: Troubleshooter Prevented From Starting: 0x8E5E0247

2018-02-21, 0:39 AM

Col. O'Neill that Rapid Storage link seemed promising but I got this:

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55 Posts

08-04-2015

United States of America

59 Signins

427 Page Views

  • Posts: 55
  • Registered: ‎08-04-2015
  • Location: United States of America
  • Views: 427
  • Message 16 of 16

Re: Troubleshooter Prevented Starting: 0x8E5E0247 Intel Matrix Storage Manager Intel Turbo Memory

2018-02-21, 0:44 AM
Those KBD updates that Lenovo used to have for the W500 have gone missing from Lenovo's site. Typical.
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