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3 Posts

01-06-2017

Poland

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Unable to start computer_Bitlocker drive code requested

2017-01-06, 13:14 PM

Colleagues, hello. 

 

Urgently need your help. I have corporate laptop Lenovo W540 and cannot start the computer. When press launch button, I have message:

 

Windows Bitlocker Drive Encryption Information and I am requested some bitlocker key to enter. Can you advise please, where  I can find it, please?

 

Thank you,

Tatiana

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64 Posts

03-16-2016

United States of America

1526 Signins

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  • Posts: 64
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Re: Unable to start computer_Bitlocker drive code requested

2017-01-06, 22:35 PM

wrote:

Colleagues, hello. 

 

Urgently need your help. I have corporate laptop Lenovo W540 and cannot start the computer. When press launch button, I have message:

 

Windows Bitlocker Drive Encryption Information and I am requested some bitlocker key to enter. Can you advise please, where  I can find it, please?

 

Thank you,

Tatiana


You will need to contact your Company's IT Helpdesk or Network Administrator and get the key from him/her.

 

Mike

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64 Posts

03-16-2016

United States of America

1526 Signins

5585 Page Views

  • Posts: 64
  • Registered: ‎03-16-2016
  • Location: United States of America
  • Views: 5585
  • Message 2 of 3

Re: Unable to start computer_Bitlocker drive code requested

2017-01-06, 22:35 PM

wrote:

Colleagues, hello. 

 

Urgently need your help. I have corporate laptop Lenovo W540 and cannot start the computer. When press launch button, I have message:

 

Windows Bitlocker Drive Encryption Information and I am requested some bitlocker key to enter. Can you advise please, where  I can find it, please?

 

Thank you,

Tatiana


You will need to contact your Company's IT Helpdesk or Network Administrator and get the key from him/her.

 

Mike

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3 Posts

01-06-2017

Poland

2 Signins

19 Page Views

  • Posts: 3
  • Registered: ‎01-06-2017
  • Location: Poland
  • Views: 19
  • Message 3 of 3

Re: Unable to start computer_Bitlocker drive code requested

2017-01-07, 8:21 AM

Hello, Mike.

 

Thank you a lot for prompt reply. I guess there is no other option. Have a nice rest of the weekend.

 

Tatiana 

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